Nash Harbor Solutions, LLC
51 - 200 employees
Founded 2015
🏛️ Government
💼 Consulting
🏢 Enterprise
Government • Consulting • Enterprise
Nash Harbor Solutions, LLC is an Alaskan Native-owned 8(a) limited liability company formed in September 2015 that provides information technology services to the U. S. federal government. A subsidiary of Nunivak Island Mekoryuk Alaska (NIMA) Corporation, NHS focuses on Portfolio & Program Management support and Enterprise IT support for public sector clients and has recruited consultants with strong public-sector credentials. NHS holds 8(a) status (granted January 2020) and plans to expand into software and systems development and cloud computing services. The company emphasizes industry best practices, on-time delivery, and its people as key assets.
Post-Implementation Support Engineer
Job not on LinkedIn
🕒 June 8
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Nash Harbor Solutions, LLC
51 - 200 employees
Founded 2015
🏛️ Government
💼 Consulting
🏢 Enterprise
Government • Consulting • Enterprise
Nash Harbor Solutions, LLC is an Alaskan Native-owned 8(a) limited liability company formed in September 2015 that provides information technology services to the U. S. federal government. A subsidiary of Nunivak Island Mekoryuk Alaska (NIMA) Corporation, NHS focuses on Portfolio & Program Management support and Enterprise IT support for public sector clients and has recruited consultants with strong public-sector credentials. NHS holds 8(a) status (granted January 2020) and plans to expand into software and systems development and cloud computing services. The company emphasizes industry best practices, on-time delivery, and its people as key assets.
📋 Description
• Provide technical field support after APC/APCMS implementation activities • Support facility follow-up, technical issue capture, troubleshooting coordination, user familiarization, and transition from installation into operational sustainment • Work closely with facility personnel, Tech Ops, Engineering Services, Program Office stakeholders, and technical SMEs to identify unresolved technical questions • Support post-installation follow-up for APC/APCMS deployments at assigned facilities or regions • Assist with technical troubleshooting, field question capture, configuration issue identification, and escalation coordination • Review installation handoff information, known issues, facility concerns, and support documentation • Document APC/APCMS support issues, recurring questions, workarounds, and recommended corrective actions • Escalate unresolved or high-impact issues to the Post-Implementation Support Lead and technical SMEs
🎯 Requirements
• Bachelor's degree in engineering, information technology, telecommunications, electronics, or a related field • 5+ years of relevant technical, engineering, telecommunications, or FAA field experience preferred • 3+ years of FAA experience in ES, Tech Services, or SSC in A/G Comm or voice switching • Ability to troubleshoot technical issues and communicate findings to both technical and non-technical stakeholders • Experience with telecommunications, networked systems, field electronics, voice communications, or FAA operational systems • Strong written and verbal communication skills • Ability to travel to FAA or remote facility locations if authorized and required
🏖️ Benefits
• Comprehensive benefits program • Flexible options to customize selections for family needs
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