AI Solutions Engineer

🔥 1 minute ago

🇺🇸 United States – Remote

💵 $105.7k - $132.1k / year

⏰ Full Time

🟡 Mid-level

🟠 Senior

💻 Solutions Engineer

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Natera

WebsiteLinkedInAll Job Openings

1001 - 5000 employees

Founded 2004

🧬 Biotechnology

⚕️ Healthcare Insurance

💊 Pharmaceuticals

Biotechnology • Healthcare Insurance • Pharmaceuticals

Natera is a global leader in cell-free DNA testing technology, specializing in non-invasive genetic testing and diagnostics. The company's innovative solutions focus on areas such as prenatal screening, cancer detection, and organ transplant monitoring. By using advanced bioinformatics and DNA analysis, Natera provides healthcare professionals and patients with critical information to make more informed medical decisions.

📋 Description

• Map the workflows in your domain — the ones running today, and the ones that don’t exist yet because they weren’t feasible without agents or automation tools. • Identify the step-change opportunities: where AI, ML, or automation unlock throughput, coverage, or speed. • Build the business case, quantify projected impact, and align with domain leadership on priorities. • Map structured and unstructured data flows across the systems involved (CRM, ERP, ticketing, document stores, internal tools, external SaaS). • Define the target workflow: what the agent does, what the human does, and where they hand off. • Figure out what context the agent or model needs to do the work well — and how to get it there reliably (retrieval, grounding, tool access, memory). • Design human-in-the-loop checkpoints so review adds value without becoming the bottleneck. • Stand up agents and automation pipelines using the organization’s approved AI platforms and frameworks. • Connect agents to business systems — via MCP servers, APIs, webhooks, CLIs, and skills — within the guardrails set by IT and security. • Configure tools, prompts, context, and retrieval pipelines so agents perform reliably on real work, not just in demos. • Handle integration gnarliness: auth, schema drift, rate limits, data quality, and the messy last-mile of enterprise systems. • Own agent performance end-to-end. Track the KPIs that matter — throughput, quality, cost, human intervention rate, cycle time, adoption. • Build and manage evals. Re-run them on any material model, data, or workflow change before it ships. • Triage failures, tune prompts and context, iterate on the workflow, and retire agents when they’re no longer the right tool. • Instrument observability: tracing, structured logs, dashboards.

🎯 Requirements

• Hands-on technical fluency. CLIs, APIs, webhooks, SQL, and Python scripting. • Working knowledge of LLM and agent behavior — prompting, context, tool use, RAG, MCP, evals, failure modes. • Must be very comfortable with a cloud platform. • Trustworthy with elevated access. Least-privilege, auditability, and safe rollbacks are second nature. • Strong technical and process judgment.

🏖️ Benefits

• Competitive Benefits - Employee benefits include comprehensive medical, dental, vision, life and disability plans for eligible employees and their dependents. • Free testing for Natera employees and their immediate families. • Fertility care benefits. • Pregnancy and baby bonding leave. • 401k benefits. • Commuter benefits. • Generous employee referral program!