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National Income Life Insurance Company

WebsiteLinkedInAll Job Openings

1001 - 5000 employees

🛡️ Insurance

Insurance

National Income Life Insurance Company is a New York-licensed life insurance carrier and a wholly-owned subsidiary of American Income Life Insurance Company. NILICO specializes in supplemental life insurance and accidental death coverage, primarily distributed through labor unions, credit unions, and associations. The company emphasizes a sales-focused distribution model, recruiting and training licensed representatives (often without prior sales experience) to liaise between the company and members/families of its partner organizations.

📋 Description

• Outbound Calls: Reach out to clients who’ve expressed interest in our products, offering them valuable information and support. • Inbound Calls: Answer incoming calls from clients, addressing their questions and providing top-notch customer service. • Client Assistance: Help clients navigate our product offerings, clearly explaining the features and benefits tailored to their needs. • Record Keeping: Keep detailed and accurate records of client interactions in our system. • Customer Satisfaction: Strive to exceed client expectations, ensuring every interaction leaves them feeling valued and satisfied.

🎯 Requirements

• Prior experience in a call center or customer service environment is a plus. • Exceptional verbal communication skills. • A friendly, approachable demeanor with strong interpersonal skills. • Ability to manage a high volume of calls efficiently. • Proficiency with call center software and CRM tools. • Strong problem-solving abilities and attention to detail. • A high school diploma or equivalent is required.

🏖️ Benefits

• Competitive weekly pay with opportunities to advance. • Comprehensive training to set you up for success. • Health and life insurance available after 90 days. • Career growth opportunities to help you develop and thrive. • Flexible schedule to support work-life balance. • Health insurance to keep you covered.