Regional Manager

Job not on LinkedIn

🕒 May 14

🐊 Florida – Remote

🐊 Florida – Remote

⏰ Full Time

🟡 Mid-level

🟠 Senior

👔 Manager

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NationsBenefits

WebsiteLinkedInAll Job Openings

1001 - 5000 employees

Founded 2013

⚕️ Healthcare Insurance

💳 Fintech

🤖 Artificial Intelligence

💰 Private Equity Round on 2022-04

Healthcare Insurance • Fintech • Artificial Intelligence

NationsBenefits is a leading healthcare technology company that specializes in providing financial technology solutions and supplemental benefits management. The company offers a variety of services, including hearing care through NationsHearing, health and wellness products via NationsOTC, and meal delivery through NationsMarket. NationsBenefits also provides specialized services like emergency assistance, healthcare transportation, and personalized health guidance using artificial intelligence. Their proprietary platforms, including Benefits Pro™, facilitate member support, benefit configuration, and e-commerce transactions. NationsBenefits focuses on improving member outcomes, closing care gaps, and enhancing satisfaction through advanced analytics and custom programs.

📋 Description

• Oversee field operations for clinics within assigned region • Ensure consistent implementation of corporate SOPs, accelerates regional performance, and delivers excellent patient experience • Responsible for staffing, coaching, and developing clinic leaders, driving revenue and unit sales, and maintaining high standards of compliance and patient care • Significant travel to clinics within the assigned region and to regional meetings as needed • Lead and develop clinic-level managers to achieve regional targets and maintain operational excellence • Ensure adherence to corporate SOPs, policies, brand standards, and regulatory requirements • Manage staffing plans to ensure appropriate coverage, training, and succession planning at the clinic level • Drive regional revenue growth and increased hearing aid units through coaching, performance management, and sales enablement initiatives • Collaborate with regional leadership and headquarters to implement new programs, tools, and process improvements • Monitor regional performance metrics, develop action plans, and report results to the Regional Director • Address escalated issues at the clinic level, including staffing, scheduling, and patient care concerns.

🎯 Requirements

• Bachelor’s degree in related field or an additional 4 years of directly related, progressive experience. • 5+ years of industry experience in hearing care, retail healthcare, or related fields. • 3+ years prior management or multi-site leadership experience required; proven ability to develop and coach clinic managers. • Strong understanding of SOPs, compliance, and operational excellence. • Track record of driving revenue growth and improving patient outcomes. • Positive attitude, resilience, and a collaborative leadership style. • Excellent communication, team-building, and problem-solving skills. • Data-driven mindset with the ability to analyze performance metrics and translate insights into action. • Ability and willingness to travel extensively to support clinics and attend regional meetings.

🏖️ Benefits

• Fulfilling work environment • Career advancement opportunities from within the organization across multiple locations in the US, South America, and India