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Accounts Receivable Representative

Job not on LinkedIn

🔥 0 minutes ago

🇲🇽 Mexico – Remote

💵 $8 - $10 / hour

⏰ Full Time

🟡 Mid-level

🟠 Senior

💰 Accounts Receivable

Where this job comes from

Posted on Native Pest Management's careers page, not through a job board

First seen by Remote Rocketship 0 minutes ago

Logo of Native Pest Management

Native Pest Management

51 - 200 employees

Founded 2015

👥 B2C

🤝 B2B

B2C • B2B

Native Pest Management is a Florida-based pest control company specializing in residential and commercial pest and lawn care services. They offer pet-friendly, eco-conscious treatments for pests such as termites, mosquitoes, bed bugs, rodents, whiteflies, and common household insects, and provide termite control, mosquito control, rodent control, bed bug extermination, and lawn care across many Florida counties. Founded by West Palm Beach natives, the company emphasizes prompt, licensed, insured service, thorough inspections, integrated pest management (IPM) options, and strong customer service with thousands of positive reviews and free estimates.

📋 Description

• Manage customer accounts, collect payments, and ensure accurate account reconciliation • Handle high-volume inbound and outbound calls, emails, and messages related to billing and account inquiries • Collect service payments and accurately apply them to customer accounts • Follow up on past-due accounts by phone, text, and email • Investigate and resolve billing discrepancies and payment issues • Identify account concerns, provide solutions, or escalate issues as needed • Collaborate with managers, sales, and operations teams to resolve account and billing issues • Maintain accurate customer account records in the CRM system • Assist with account reconciliation and billing/payment record accuracy • Respond to inquiries about invoices, balances, and payment status • Support internal teams with account-related updates and requests

🎯 Requirements

• Previous customer service experience required • Strong high-speed Wi-Fi • Good microphone/headset • Experience in accounts receivable, collections, billing, or finance-related roles strongly preferred • Call center experience is a plus • Preparing reports and data analysis • Experience with CRM or accounting software strongly preferred • Entry-level proficiency with Google Suite, including Gmail, Google Sheets, and Google Docs • Ability to work a full-time Monday–Friday schedule with occasional Saturdays • Professional, tactful, and confident communication style when handling payment follow-ups and collections • Minimum typing speed of 50 WPM with 90% accuracy; typing test required • Exceptional written, verbal, and interpersonal communication skills • Bilingual English/Spanish preferred • Exceptional English language proficiency, precise pronunciation, and highly effective conversational skills • Successful completion of a background check required • Submission of a 2–3 minute video recording or video link speaking in English required • Participation in interviews required

🏖️ Benefits

• 10 days of paid time (PTO) during the first year • 6 US Holidays • Paid Training • Employee Referral Bonus • Aguinaldo Bonus • Clear paths for growth and advancement • Comprehensive and affordable benefits programs

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