Consultant – Servicenow

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🕒 August 4, 2025

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Logo of Natlex

Natlex

11 - 50 employees

Founded 2016

🤝 B2B

🏗️ Construction

☁️ SaaS

B2B • Construction • SaaS

Natlex is an outsourcing IT company based in Petrozavodsk that develops web and mobile applications for B2B and B2C projects, with a clear specialization in construction-industry solutions. They build software for risk management, document workflows, and data processing used in tunnel boring, skyscraper and stadium construction. Their systems include shift management for construction crews, collection and analysis of sensor data, and integration of 3D building models; their applications are used on construction sites from Canada to Singapore.

📋 Description

• Develop and configure ServiceNow applications and modules (e.g., ITSM, ITOM, HRSD, CSM, CMDB, APM, GRC, ITAM, SPM, etc.). • Customize ServiceNow workflows, business rules, client scripts, UI policies, and UI actions. • Create and maintain integrations between ServiceNow and other systems using REST/SOAP APIs. • Design and implement service catalog items with associated workflows and fulfillment automation. • Work with stakeholders to understand business requirements and translate them into technical solutions. • Participate in Agile/Scrum development processes and project lifecycle phases. • Maintain technical documentation and knowledge base for ServiceNow configurations and processes. • Provide support and troubleshoot issues related to ServiceNow functionality and performance. • Ensure compliance with best practices in ServiceNow development, security, and data integrity.

🎯 Requirements

• Candidate should be able to perform in a dynamically changing environment. • Should have prior hands-on working experience in ServiceNow platform • ServiceNow Platform Configurations and ServiceNow Scripting, Best practices • Integration to various solutions (SaaS, External Apps) using REST API / web service / JSON will be added advantage • Ability to work with clients and partners directly and handle crunched timelines • Excellent verbal/written communication, collaboration, analytical and presentation skills to lead an environment driven by customer service and teamwork. • Certifications ServiceNow Certified System Administrator (Desired) • ITIL Certifications (desired) • At least 1 mainline ServiceNow Implementation Certification (Desired) • Experience & Background BE/B-Tech/MCA/BSc/BCA Implementation/customization experience on ServiceNow • ITIL/ServiceNow Certifications will be an added advantage. • Set up standards for quality control; measure and report performance against those standards • Exposure on Service Now integration protocols with other application/systems • Excellent attention to details, ability to multitask, and effective time management skills • Knowledge of web based development languages; specifically JavaScript, Ajax

🏖️ Benefits

• Above industry-average remuneration • Excellent learning & career progression • Paid Time Off - Holidays / Vacation • WFH / Flexible Schedule • Health Insurance coverage (Family as well) • Bonus & Incentives • Free Industry-leading training, certification and support • Employee Recognitions & Teaming Activities

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