Director of Design, Strategy & Growth

Job not on LinkedIn

🔥 13 minutes ago

🇺🇸 United States – Remote

💵 $185k - $210k / year

⏰ Full Time

🔴 Lead

🧑‍🎨 Art Director

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Nava

WebsiteLinkedInAll Job Openings

501 - 1000 employees

Founded 2015

💼 Consulting

🏥 Healthcare

📦 Logistics

Consulting • Healthcare • Logistics

Nava is a public-benefit technology company that designs, builds, and operates modern digital services and open-source software for federal, state, and local government agencies. Nava focuses on improving public benefit delivery—such as unemployment insurance, SNAP, Medicaid, grants, and veteran services—by creating human-centered, resilient systems that scale to millions of users and reduce manual work for government staff. The company also develops tools and pilots AI-enabled solutions to streamline verification and program administration while partnering with agencies to modernize legacy infrastructure and improve outcomes for beneficiaries.

📋 Description

• Foster a collaborative and delivery-focused design culture, promoting a high standard of design excellence and user-centered thinking • Lead capabilities-focused professional development opportunities across the Design Org • Shape how the Design practice adopts AI, identifying opportunities, piloting approaches, scaling what works, and coaching Designers in building AI-informed workflows on their teams. • Collaborate with cross-functional teams, including product management, engineering, and business development, to ensure design is strategic in all phases of company growth • Stay up-to-date with design trends, industry standards, and emerging technologies to drive innovation • Manage a team of up to eight direct reports across multiple projects • Act as a sounding board for design team members at Nava, coaching them through challenges, helping to review and structure their work, and providing coverage when necessary • Guide teams in applying Nava's cross-functional delivery model and human-centered system integration expertise to build modern, user-centered products that achieve strong outcomes for clients. • Other duties as required • Actively contribute to Nava's decisions on which strategic work to pursue • Contribute directly to business development through activities such as proposal development, solutioning, reviews, tech challenges, or market research presentations • Identify, develop, and scale new Delivery capabilities in the Design Org • Serve as a strategic partner by influencing and shaping Nava’s approach to growth

🎯 Requirements

• A skilled practitioner with deep experience in creative, strategic, technical, managerial, and operational aspects of human-centered design at scale • A proven leader who has experience managing complexity, developing strategy, and conducting long-term planning • In-depth experience cultivating strong relationships with external stakeholders and partners • 10+ years of experience as a human-centered design practitioner • 5+ years of direct people management experience and team leadership • Communicates with clarity and credibility in all channels and formats, across audiences including executive leadership, external clients, peer collaborators, direct reports, and cross-functional delivery teams • Ability to develop, build, and maintain productive relationships at all levels of leadership, management, and the organization.

🏖️ Benefits

• Health coverage — comprehensive medical, dental, and vision plans to support your overall health needs • Insurance coverage — Nava provides disability, life, and accidental death insurance at no cost • Time off — vacation, holidays (including Juneteenth), and floating holidays to rest and recharge • Company holidays — enjoy 12 paid federal holidays each year on top of your regular PTO • Annual bonus — when Nava meets its goals, eligible employees receive a performance-based annual bonus • Parental leave — paid time off for new parents, plus weekly meals delivered to your home • Wellness program — full platform offering physical, mental, & emotional health resources & support tools • Virtual care — see doctors online with no copay through a virtual visit program (depending on available providers) • Sabbatical leave — earn extended unpaid leave after continuous service for personal growth or rest • 401(k) match — Nava matches 4% of your salary to support your retirement savings plan • Flexible work — remote-first environment with flexibility built around your schedule and responsibilities • Home office setup — company laptop & setup assistance provided via Staples for remote work needs • Utility support — monthly reimbursement to help offset eligible home office utility expenses • Learning opportunities — internal training programs and resources to help grow your professional skills • Development opportunities — LinkedIn Learning access & an annual allowance for courses, tuition, & certs • Referral bonus — get rewarded when you refer great people who join the Nava team • Commuter benefits — pre-tax commuter programs to support in-office travel when applicable • Supportive culture — A collaborative and remote-friendly team environment where people genuinely care