Director of Product

🕒 May 6

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Nava

501 - 1000 employees

Founded 2015

🏛️ Government

☁️ SaaS

🌍 Social Impact

Government • SaaS • Social Impact

Nava is a public-benefit technology company that designs, builds, and operates modern digital services and open-source software for federal, state, and local government agencies. Nava focuses on improving public benefit delivery—such as unemployment insurance, SNAP, Medicaid, grants, and veteran services—by creating human-centered, resilient systems that scale to millions of users and reduce manual work for government staff. The company also develops tools and pilots AI-enabled solutions to streamline verification and program administration while partnering with agencies to modernize legacy infrastructure and improve outcomes for beneficiaries.

📋 Description

• Shape how the Product practice adopts AI, identifying opportunities, piloting approaches, scaling what works, and coaching PMs in building AI-informed workflows on their teams • Manage and mentor 5–8 direct reports, overseeing reporting lines for 20–30 product managers across multiple contracts and portfolios • Partner with portfolio directors and program managers to ensure smooth delivery and effective staffing across a set of contracts • Guide teams in applying Nava's cross-functional delivery model and human-centered system integration expertise to build modern, user-centered products that achieve strong outcomes for clients • Contribute directly to Nava's point of view on AI in government product delivery, including how product competency is evolving as AI blurs product/design/engineering lines and how AI agents should be governed in regulated public-sector environments • Take ownership of complex external-facing go-to-market strategy for Nava’s solutions: setting direction, driving decisions, and holding the work accountable end-to-end

🎯 Requirements

• 8+ years of progressive product management, including 3+ years of people management and 3+ years of organizational leadership • Strong relationship-building skills with technical and non-technical stakeholders across large organizations • Communicates with clarity and credibility in all channels and formats, across audiences including executive leadership, external clients, peer collaborators, direct reports, and cross-functional delivery teams • Ability to develop, build, and maintain productive relationships at all levels of leadership, management, and the organization

🏖️ Benefits

• Health coverage — comprehensive medical, dental, and vision plans to support your overall health needs • Insurance coverage — Nava provides disability, life, and accidental death insurance at no cost • Time off — vacation, holidays (including Juneteenth), and floating holidays to rest and recharge • Company holidays — enjoy 12 paid federal holidays each year on top of your regular PTO • Annual bonus — when Nava meets its goals, eligible employees receive a performance-based annual bonus • Parental leave — paid time off for new parents, plus weekly meals delivered to your home • Wellness program — full platform offering physical, mental, & emotional health resources & support tools • Virtual care — see doctors online with no copay through UnitedHealthcare’s virtual visit program • Sabbatical leave — earn extended unpaid leave after continuous service for personal growth or rest • 401(k) match — Nava matches 4% of your salary to support your retirement savings plan • Flexible work — remote-first environment with flexibility built around your schedule and responsibilities • Home office setup — company laptop & setup assistance provided via Staples for remote work needs • Utility support — monthly reimbursement to help offset eligible home office utility expenses • Learning opportunities — internal training programs and resources to help grow your professional skills • Development opportunities — LinkedIn Learning access & an annual allowance for courses, tuition, & certs • Referral bonus — get rewarded when you refer great people who join the Nava team • Commuter benefits — pre-tax commuter programs to support in-office travel when applicable • Supportive culture — A collaborative and remote-friendly team environment where people genuinely care

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