Delivery Operations Assistant

2 hours ago

🏈 Alabama – Remote

Although this job is listed in Alabama, this company may be open to hiring remote in other states.

🌵 Arizona – Remote

Although this job is listed in Arizona, this company may be open to hiring remote in other states.

+28 more states

🏈 Alabama – Remote 🌵 Arizona – Remote 🏄 California – Remote ⛰️ Colorado – Remote 🐊 Florida – Remote 🌽 Illinois – Remote ⚜️ Louisiana – Remote 🦞 Maine – Remote 🎰 Nevada – Remote 🏖️ New Jersey – Remote 🗽 New York – Remote 🌲 North Carolina – Remote 🏈 Ohio – Remote 🌪️ Oklahoma – Remote 🌲 Oregon – Remote 🦀 Maryland – Remote 🍂 Massachusetts – Remote 🚗 Michigan – Remote ❄️ Minnesota – Remote 🏰 Missouri – Remote 🔔 Pennsylvania – Remote ⚓ Rhode Island – Remote 🌴 South Carolina – Remote 🎸 Tennessee – Remote 🤠 Texas – Remote ⛷️ Utah – Remote ⚔️ Virginia – Remote ☕ Washington – Remote 🧀 Wisconsin – Remote

💵 $52k - $65k / year

⏰ Full Time

🟡 Mid-level

🟠 Senior

⚙️ Operations

🦅 H1B Visa Sponsor

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Nava

WebsiteLinkedInAll Job Openings

Government • B2B • SaaS

Nava is a public benefit corporation focused on making government services simple, effective, and accessible to all. Since 2015, Nava has partnered with federal, state, and local government agencies to tackle significant technology challenges and modernize service delivery. The company emphasizes human-centered design, developing flexible and resilient services that meet the needs of beneficiaries and government staff. Nava's work includes modernizing IT operations, enhancing digital experiences, and deploying AI-driven tools to connect people with public benefits.

201 - 500 employees

Founded 2015

🏛️ Government

🤝 B2B

☁️ SaaS

📋 Description

• Perform administrative and clerical tasks to support Nava’s delivery operations • Scheduling and calendar management, email prioritization, travel coordination, expense report management, executive event coordination, executive meeting support for the Delivery Team • Support process improvements for Nava's Delivery Organization • Organize and manage data gathered in client satisfaction interviews • Facilitate collection of project delivery data so Delivery leaders are able to conduct portfolio analysis and management • In coordination with People Operations, manage non-billable activities like training and practice building • Other duties as required

🎯 Requirements

• Experience interfacing with executives and managing their schedules • Experience utilizing G-Suite (Google Calendar, Google Drive, Google Docs/Sheets, and Google Groups) or other scheduling software • Fluency with Mac • Understanding of how to gather the context required to make progress • Ability to thrive in a fast-paced environment with ever-changing priorities • Experience working in operations roles at a professional services organization • Experience supporting software delivery teams in an operational role • Experience planning and executing large initiatives and processes, inclusive of efficient process design and change management • Excellent written and real-time communication skills, with the ability to work harmoniously with others and communicate empathetically across many groups of people in a clear, concise manner • Ability to build and form strong relationships with both the internal team and external vendors and work harmoniously with others • An adaptive, proactive, empathetic, tenacious, and positive mindset • Highly organized, resourceful, reliable, and detail oriented approach • A critical thinker with a problem-solving mind

🏖️ Benefits

• Health coverage — comprehensive medical, dental, and vision plans to support your overall health needs • Insurance coverage — Nava provides disability, life, and accidental death insurance at no cost • Time off — vacation, holidays (including Juneteenth), and floating holidays to rest and recharge • Company holidays — enjoy 12 paid federal holidays each year on top of your regular PTO • Annual bonus — when Nava meets its goals, eligible employees receive a performance-based annual bonus • Parental leave — paid time off for new parents, plus weekly meals delivered to your home • Wellness program — full platform offering physical, mental, & emotional health resources & support tools • Virtual care — see doctors online with no copay through UnitedHealthcare’s virtual visit program • Sabbatical leave — earn extended unpaid leave after continuous service for personal growth or rest • 401(k) match — Nava matches 4% of your salary to support your retirement savings plan • Flexible work — remote-first environment with flexibility built around your schedule and responsibilities • Home office setup — company laptop & setup assistance provided via Staples for remote work needs • Utility support — monthly reimbursement to help offset eligible home office utility expenses • Learning opportunities — internal training programs and resources to help grow your professional skills • Development opportunities — LinkedIn Learning access & an annual allowance for courses, tuition, & certs • Referral bonus — get rewarded when you refer great people who join the Nava team • Commuter benefits — pre-tax commuter programs to support in-office travel when applicable • Supportive culture — A collaborative and remote-friendly team environment where people genuinely care