Director of Platform Engineering

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October 31

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Ncontracts

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Compliance • Finance • SaaS

Ncontracts is a provider of integrated risk management and compliance software solutions aimed at financial institutions, mortgage companies, and fintechs across the United States. The company offers a comprehensive suite of tools such as risk management, vendor management, compliance management, and audit management software. Ncontracts is dedicated to helping organizations automate complex processes, reduce risk, and ensure compliance with regulatory standards. Their offerings include specialized solutions for banks, credit unions, mortgage lenders, and wealth management firms, enabling them to manage risk and compliance efficiently and effectively. With a strong emphasis on providing industry-leading expertise and resources, Ncontracts empowers its clients to turn risk management challenges into strategic advantages.

201 - 500 employees

📋 Compliance

💸 Finance

☁️ SaaS

📋 Description

• Lead and mentor a team of SRE engineers, DevOps engineers, and cloud infrastructure specialists while fostering a culture of AI-augmented operations • Define and execute the cloud strategy, including multi-cloud architecture, migration plans, and integrating AI-powered tools for infrastructure optimization, cost management, and capacity planning • Leverage AI and machine learning for predictive incident detection, automated remediation, and intelligent alerting to enhance system reliability • Establish and maintain SLOs, SLIs, and error budgets while using AI-driven analytics to identify patterns and prevent issues before they impact users, while driving a culture of reliability across engineering • Build and optimize CI/CD pipelines, infrastructure-as-code frameworks, and deployment automation • Manage cloud costs and implement FinOps practices to maximize ROI on cloud investments • Implement AI-powered infrastructure-as-code frameworks, automated deployment pipelines, and intelligent resource allocation to enable safe, rapid releases • Architect and maintain infrastructure supporting our AI-powered technology ecosystem, including LLM integrations, agentic workflows, containerized applications, message queuing, data pipelines, and storage systems • Partner with Security teams to ensure compliance, implement security best practices, and maintain SOC2/ISO certifications • Drive incident response processes, post-mortem culture, and continuous improvement in system reliability, DR/BCP. • Establish and maintain disaster recovery, business continuity, and backup strategies with documented runbooks and tested procedures • Stay at the forefront of AI innovations in platform engineering, evaluating and implementing emerging tools for AIOps, intelligent automation, and infrastructure optimization • Evangelize DevOps and SRE best practices across development teams to enable self-service capabilities

🎯 Requirements

• 10+ years of experience in cloud infrastructure, SRE, or DevOps roles, with 3+ years in leadership positions • Demonstrated experience leveraging AI/ML tools for infrastructure automation, observability, incident management, or platform optimization • Deep expertise with major cloud platforms (AWS, Azure, and/or GCP) and cloud-native architectures, including cloud storage solutions (Azure Blob Storage, S3) and data architectures • Proven track record of managing and scaling SRE/DevOps teams in high-growth technology environments • Hands-on expertise with containerization technologies, particularly Azure Kubernetes Apps, Docker, infrastructure-as-code (Terraform, CloudFormation), and observability tools (Dynatrace, Datadog, Prometheus, Grafana) • Experience implementing CI/CD pipelines, GitOps workflows, and automated deployment strategies (Azure DevOps, Github Actions) • Experience with message queuing systems (RabbitMQ, Kafka, Azure Service Bus, SQS) • Experience with data platforms and ETL tools, including Snowflake and Azure Data Factory • Strong knowledge of security best practices and compliance standards (OWASP, SOC 2, IAM, Secrets Management, Certificate Management), including AI security considerations • Demonstrated ability to balance system reliability with development velocity and business needs • Experience with performance tuning and scalability optimization for high-traffic applications • Excellent communication skills with the ability to influence technical and non-technical stakeholders • Bachelor's degree in Computer Science, Engineering, or equivalent practical experience

🏖️ Benefits

• Responsible PTO Plan that meets or exceeds state and local medical and family leave laws • 11 paid holidays • Community and social events to keep you connected and engaged • Mental Health Benefits • Medical, Dental and Vision insurance • Company-paid Group Life Insurance, Short- and Long-Term Disability • Flexible Spending Account & Health Savings Account • Aflac Benefits – Critical Illness, Cancer Protection, & Hospital Choice • Pet Insurance • 401 (k) with company match with eligibility on Day 1 of employment • 2 Paid Volunteer Time Off Days • And much more!