NCR Atleos
10,000+ employees
Founded 2021
🏦 Banking
💳 Fintech
🏢 Enterprise
Banking • Fintech • Enterprise
NCR Atleos is a company focused on expanding self-service financial access with innovative digital-first technologies, catering to thousands of financial institutions and retailers globally. With its leading ATM-as-a-Service offerings, NCR Atleos reduces costs and complexity through a comprehensive end-to-end ATM outsourcing solution. It operates the world's largest independent global ATM network, providing unmatched managed services and market-leading ATM software. The company pioneers in self-service technologies, including card-free cash access and mobile cash withdrawal, aimed at transforming operations and delivering exceptional customer experiences. NCR Atleos continues to pioneer innovations in the fintech and banking sectors.
Customer Engineer
🔥 1 hour ago
Where this job comes from
Posted on NCR Atleos's careers page, not through a job board
First seen by Remote Rocketship 1 hour ago
Still open on NCR Atleos's site. Checked 27 minutes ago.
NCR Atleos
10,000+ employees
Founded 2021
🏦 Banking
💳 Fintech
🏢 Enterprise
Banking • Fintech • Enterprise
NCR Atleos is a company focused on expanding self-service financial access with innovative digital-first technologies, catering to thousands of financial institutions and retailers globally. With its leading ATM-as-a-Service offerings, NCR Atleos reduces costs and complexity through a comprehensive end-to-end ATM outsourcing solution. It operates the world's largest independent global ATM network, providing unmatched managed services and market-leading ATM software. The company pioneers in self-service technologies, including card-free cash access and mobile cash withdrawal, aimed at transforming operations and delivering exceptional customer experiences. NCR Atleos continues to pioneer innovations in the fintech and banking sectors.
📋 Description
• Installs, maintains, repairs, and upgrades customer equipment and related hardware/software/Network components. • Performs diagnostics, troubleshooting, and corrective maintenance to restore service and minimize downtime. • Provides technical support across a range of customer environments and third-party technologies. • Maintains day-to-day customer relationships, communicates service updates, and escalates issues as required. • Diagnoses problems based on service requests, system observations, and customer feedback to identify root causes and implement solutions. • Owns customer issues through to resolution in accordance with service level agreements (SLAs). • Completes maintenance, service, and activity reports while ensuring compliance with operational and safety procedures.
🎯 Requirements
• Offers of employment are conditional upon passage of screening criteria applicable to the job.
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