NCR Atleos
Banking • Fintech • Enterprise
NCR Atleos is a company focused on expanding self-service financial access with innovative digital-first technologies, catering to thousands of financial institutions and retailers globally. With its leading ATM-as-a-Service offerings, NCR Atleos reduces costs and complexity through a comprehensive end-to-end ATM outsourcing solution. It operates the world's largest independent global ATM network, providing unmatched managed services and market-leading ATM software. The company pioneers in self-service technologies, including card-free cash access and mobile cash withdrawal, aimed at transforming operations and delivering exceptional customer experiences. NCR Atleos continues to pioneer innovations in the fintech and banking sectors.
Customer Engineer
November 18
🇹🇷 Turkey – Remote
⏰ Full Time
🟢 Junior
🛠️ Implementation Specialist
🚫👨‍🎓 No degree required
NCR Atleos
Banking • Fintech • Enterprise
NCR Atleos is a company focused on expanding self-service financial access with innovative digital-first technologies, catering to thousands of financial institutions and retailers globally. With its leading ATM-as-a-Service offerings, NCR Atleos reduces costs and complexity through a comprehensive end-to-end ATM outsourcing solution. It operates the world's largest independent global ATM network, providing unmatched managed services and market-leading ATM software. The company pioneers in self-service technologies, including card-free cash access and mobile cash withdrawal, aimed at transforming operations and delivering exceptional customer experiences. NCR Atleos continues to pioneer innovations in the fintech and banking sectors.
đź“‹ Description
• Position responsible for installation, maintenance and repairs on equipment within an assigned territory/region • Responsible for ownership of customer problems or incidents until resolution • Perform work on financial/ATM products; make minor repairs and replace components • Responsible for assisting in site preparation, including installation of cable and staging of equipment • Respond to customer concerns by resolving them or escalating them • Build working relationships with customers and develop informal communication channels • Performs periodic preventative maintenance on assigned products • Responsible for NCR assets used in delivery of customer services • Responsible for accurate and prompt reporting of calls and activity
🎯 Requirements
• High School Diploma or equivalent • Up to one year of related experience • Ability to work with Microsoft Office suite • Experience on Windows XP, Windows 2000 operating systems • Experience in PC Hardware Maintenance and support • Excellent interpersonal skills/customer relationship skills required • High level of mechanical/electrical aptitude • Experience on maintaining computer hardware (Desktops, Servers, peripherals), routers, networks, switches, hubs required • High level of personal integrity • Must have the ability to work a flexible schedule including nights, weekends, overtime, flex shifts, and on-call
🏖️ Benefits
• Health insurance • Paid time off
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