Customer Engineer

🕒 Yesterday

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Logo of NCR Atleos

NCR Atleos

10,000+ employees

Founded 2021

🏦 Banking

💳 Fintech

🏢 Enterprise

Banking • Fintech • Enterprise

NCR Atleos is a company focused on expanding self-service financial access with innovative digital-first technologies, catering to thousands of financial institutions and retailers globally. With its leading ATM-as-a-Service offerings, NCR Atleos reduces costs and complexity through a comprehensive end-to-end ATM outsourcing solution. It operates the world's largest independent global ATM network, providing unmatched managed services and market-leading ATM software. The company pioneers in self-service technologies, including card-free cash access and mobile cash withdrawal, aimed at transforming operations and delivering exceptional customer experiences. NCR Atleos continues to pioneer innovations in the fintech and banking sectors.

📋 Description

• Position responsible for installation, maintenance and repairs on equipment within an assigned territory/region • Responsible for ownership of customer problems or incidents until the situation has been resolved to the customers satisfaction • Required to perform work on products and services of low complexity • Build working relationships with customers • Performs periodic preventative maintenance on assigned products • Responsible for accurate and prompt reporting of calls and activity • Responsible for capturing detailed customer asset information and other data required for invoicing

🎯 Requirements

• High School Diploma or equivalent • Up to one year of related experience • Ability to work with Microsoft Office suite • Experience on Windows XP, Windows 2000 operating systems required • Experience in PC Hardware Maintenance and support • Excellent interpersonal skills/customer relationship skills required • High level of mechanical/electrical aptitude • Experience on maintaining computer hardware (Desktops, Servers, peripherals), routers, networks, switches, hubs required • Must have the ability to work a flexible schedule including nights, weekends, overtime, flex shifts, and on-call

🏖️ Benefits

• Three weeks of job-related training will be provided within the dedicated NCR Facility • Health insurance • Paid time off • Flexible work arrangements

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