Master Field Technician

🔥 27 minutes ago

🇹🇭 Thailand – Remote

⏰ Full Time

🟡 Mid-level

🟠 Senior

✨ Technician

👻 Ghost score 10%

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Logo of NCR Atleos

NCR Atleos

10,000+ employees

Founded 2021

🏦 Banking

💳 Fintech

🏢 Enterprise

Banking • Fintech • Enterprise

NCR Atleos is a company focused on expanding self-service financial access with innovative digital-first technologies, catering to thousands of financial institutions and retailers globally. With its leading ATM-as-a-Service offerings, NCR Atleos reduces costs and complexity through a comprehensive end-to-end ATM outsourcing solution. It operates the world's largest independent global ATM network, providing unmatched managed services and market-leading ATM software. The company pioneers in self-service technologies, including card-free cash access and mobile cash withdrawal, aimed at transforming operations and delivering exceptional customer experiences. NCR Atleos continues to pioneer innovations in the fintech and banking sectors.

📋 Description

• Verify, troubleshoot, isolate, repair, and test equipment to ensure quality, long-lasting repairs • Repair chronic units and outliers, averaging 2 ATMs per day • Complete full preventative maintenance on all modules • Use NCR Atleos knowledge systems, repositories, and resources • Manage PPK to ensure correct parts are on hand • Review device logs and decode them to identify root causes • Travel outside the regular service area as needed • Provide input to knowledge systems when required • Deliver quality support and enhanced results against established KPIs and customer SLAs • Partner with local teams to coach and mentor when needed • Perform other duties in accordance with qualifications as directed by the employer

🎯 Requirements

• Minimum 3 years of experience in NCR ATM repair • Completion of Basic and Advanced ATM training in NCRU • Recommendation from your Direct Manager • Proven performance through quality data • Knowledge of NCR Atleos ATM diagnostic tools, troubleshooting, and repair processes • Preferred: Knowledge of Electrical Engineering • Preferred: Advanced understanding of Networking Technology • Preferred: Great knowledge of NCR Atleos’ products and processes • Offers of employment are conditional upon passage of screening criteria applicable to the job • Ability to comply with employee health and safety policies and standards • Ability to maintain accurate timekeeping and records of hours worked • Compliance with fleet policies and safe-driving requirements

🏖️ Benefits

• Travel outside your regular service area as needed, with occasional overnight stays • Flexible schedules, including night and weekend shifts where applicable • Overtime work upon management request or need

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