Data Center – L3 Support Engineer

Job not on LinkedIn

🔥 13 hours ago

🇸🇬 Singapore – Remote

⏰ Full Time

🟡 Mid-level

🟠 Senior

📞 Support Engineer

👻 Ghost score 25%

What it means: the chance that no one is really hiring for this job.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

Apply Now

Find Similar Remote Jobs

Nebius Group

WebsiteLinkedInAll Job Openings

1001 - 5000 employees

🤖 Artificial Intelligence

🏢 Enterprise

☁️ SaaS

Artificial Intelligence • Enterprise • SaaS

Nebius Group is building one of the world’s leading AI infrastructure companies, focusing on providing the necessary compute, storage, and tools for developers in the AI space. Based in Europe and listed on Nasdaq, Nebius has a global presence with R&D centers across Europe, North America, and Israel. The company's primary offering is an AI-centric cloud platform designed for intensive AI workloads, complemented by various other businesses involved in generative AI development, edtech, and autonomous technology.

📋 Description

• Lead root cause analysis beyond L2 depth for GPU failures, firmware issues, Linux-level faults, and hardware/software interactions • Detect recurring patterns across sites and convert findings into durable fixes • Own technical workstreams during high-severity incidents • Build evidence packs and drive escalations with ODM and R&D • Push for firmware, component, and platform-level resolutions • Track outcomes and ensure knowledge flows back to operations • Support validation and rollout of firmware updates, including risk assessment, staging, and rollback planning • Help operationalize platform standards across datacenters • Create scalable runbooks, troubleshooting guides, and error catalogs • Turn investigations into playbooks that elevate L1/L2 teams • Travel to datacenters for complex troubleshooting, new platform readiness, or incident containment

🎯 Requirements

• Strong hands-on experience with datacenter servers and deep Linux troubleshooting • Ability to diagnose across hardware, BIOS/BMC firmware, and Linux, including logs, drivers, storage basics, and performance triage • Structured incident response experience and clear communication under pressure • Experience driving evidence-based escalations with vendors/R&D • Fluent English (written and spoken) • Applicants must be authorized to work in the country in which they apply and provide proof of employment eligibility as a condition of hire • Bonus: Strong familiarity with GPU server platforms and tooling, including nvidia-smi, dcgmi, and Linux log correlation • Bonus: Experience with ipmitool and Redfish workflows, firmware lifecycle, and staged rollouts • Bonus: Bash and basic Python scripting skills for log collection, triage automation, and simple reliability analysis • Bonus: Exposure to OCP-based platforms and ODM manufacturing ecosystems • Bonus: Experience supporting enterprise bare metal customers under contractual SLAs

🏖️ Benefits

• Competitive compensation • Career growth and learning opportunities • Flexibility and ownership • Collaborative and innovative culture • Opportunity to work on impactful AI projects • International environment and talented teams

📊 Check your resume score for this job

Improve your chances of getting an interview by checking your resume score before you apply.

Upload Resume