NEC Software Solutions
5001 - 10000 employees
🏢 Enterprise
🏛️ Government
Enterprise • Government • Software
NEC Software Solutions is a company that provides software and digital services with a focus on government, healthcare, housing, and public safety sectors. They offer solutions such as business processing, digital mailroom, document management, and cloud hosting. Their services are designed to be user-centered and are aimed at making a difference in public service technology by bringing in a human touch to support organizations both in the UK and worldwide. NEC Software Solutions is committed to driving innovation and providing services that address changing needs to create stronger communities.
OTC – Collections, Executive/Senior Executive
🕒 March 20
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NEC Software Solutions
5001 - 10000 employees
🏢 Enterprise
🏛️ Government
Enterprise • Government • Software
NEC Software Solutions is a company that provides software and digital services with a focus on government, healthcare, housing, and public safety sectors. They offer solutions such as business processing, digital mailroom, document management, and cloud hosting. Their services are designed to be user-centered and are aimed at making a difference in public service technology by bringing in a human touch to support organizations both in the UK and worldwide. NEC Software Solutions is committed to driving innovation and providing services that address changing needs to create stronger communities.
📋 Description
• Responsible for proactively contacting customers to collect outstanding payments, ensuring timely cash inflow and reducing Days Sales Outstanding • Handle billing disputes, coordinate with internal teams to resolve issues, and monitor credit risk to maintain healthy customer relationships and minimize bad debt • Contact customers via email, phone, or portals to follow up on overdue invoices • Review and analyze accounts receivable aging reports to prioritize collection efforts • Identify and resolve billing disputes or discrepancies that delay payments • Record and monitor customer promises to pay and follow up accordingly • Send systematic reminders and escalation notices based on aging buckets • Provide inputs to finance teams for accurate cash flow forecasting • Reconcile customer accounts to ensure accurate outstanding balances • Coordinate to confirm payment status and resolve unapplied cash issues • Escalate high-risk or non-responsive accounts to senior management • Identify customers with deteriorating payment behavior and flag for credit review • Generate collection performance reports • Maintain records of all collection activities for audit and compliance purposes • Build and maintain professional relationships with customer finance contacts • Suggest and implement improvements to enhance collection effectiveness • Ensure all collections are posted and disputes are addressed before financial close
🎯 Requirements
• Strong knowledge of Collections • Working knowledge of SAP Finance module • Experience in shared services/customer facing environment • Understanding of standard operating procedures • Good understanding of the AR cycle • Knowledge of system, applications, operating tools, metrics and excel • Good communication skills, plus good verbal & written presentation skills • Flexibility to work within a high growth, rapidly changing environment • Ability to self-motivate and initiate change • Ability to work with colleagues at all levels
🏖️ Benefits
• Work from Home during Australia Shift as per project needs • Flexible to travel based on business requirements
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