NEC Software Solutions
5001 - 10000 employees
🏢 Enterprise
🏛️ Government
Enterprise • Government • Software
NEC Software Solutions is a company that provides software and digital services with a focus on government, healthcare, housing, and public safety sectors. They offer solutions such as business processing, digital mailroom, document management, and cloud hosting. Their services are designed to be user-centered and are aimed at making a difference in public service technology by bringing in a human touch to support organizations both in the UK and worldwide. NEC Software Solutions is committed to driving innovation and providing services that address changing needs to create stronger communities.
OTC – Sales Order Processing, Executive/Senior Executive
🕒 March 20
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NEC Software Solutions
5001 - 10000 employees
🏢 Enterprise
🏛️ Government
Enterprise • Government • Software
NEC Software Solutions is a company that provides software and digital services with a focus on government, healthcare, housing, and public safety sectors. They offer solutions such as business processing, digital mailroom, document management, and cloud hosting. Their services are designed to be user-centered and are aimed at making a difference in public service technology by bringing in a human touch to support organizations both in the UK and worldwide. NEC Software Solutions is committed to driving innovation and providing services that address changing needs to create stronger communities.
📋 Description
• Receive and process sales orders accurately and efficiently using the company's sales management system • Coordinate with the NEC, Invoicing Processing team, collections, and credit management team • Review orders received from Retained Organization (RO) for accuracy as per pre-defined format • Perform technical, commercial and administrative validation on a customer order • Record daily volumes, rejections, exceptions, and quality-checks in a timely manner • Enter order details into the system database • Process orders as per standard operating procedure within defined Turn Around Time (TAT) • Coordinate with RO to understand any discrepancies on order details • Create order fulfillment tracker and document relevant details to support order monitoring activities • Primary point of contact for order processing related queries • Respond to queries in a timely and accurate manner • Undergo relevant training to ensure apt knowledge transfer is done to enable self and peers to conduct order processing tasks in GSSCs • Coordinate with relevant stakeholders to complete tasks assigned by RO or team lead • Ensure 100% accuracy rate in day-to-day activities to ensure Service Level Agreements are met
🎯 Requirements
• Strong knowledge of OTC Sales Order operations • Working knowledge of SAP Finance module • Experience in shared services/customer facing environment • Understanding of standard operating procedures • Knowledge of system, applications, operating tools, metrics and excel • Good communication skills, plus good verbal & written presentation skills • Flexibility to work within a high growth, rapidly changing environment • Ability to self-motivate and initiate change • Ability to work with colleagues at all level • Postgraduate (B. Com/Honors) or a bachelor’s degree with relevant experience in OTC Operations.
🏖️ Benefits
• Flexible work arrangements • Order Processing Training • Opportunity to work in a diverse environment
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