CRM Automation Manager

🔥 10 minutes ago

🌐 Belarus, Kazakhstan, +3 more countries – Remote

🇧🇾 Belarus – Remote 🇰🇿 Kazakhstan – Remote 🇬🇪 Georgia – Remote 🇦🇲 Armenia – Remote 🇺🇿 Uzbekistan – Remote

⏰ Full Time

🟢 Junior

🟡 Mid-level

🏆 Customer Success

🚫👨‍🎓 No degree required

👻 Ghost score 11%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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Neo Group

WebsiteLinkedInAll Job Openings

501 - 1000 employees

💼 Consulting

📣 Marketing

👥 HR Tech

Consulting • Marketing • HR Tech

Neo Group is an employee-focused company that prioritizes the growth and wellbeing of its team, cultivating a dynamic and inspiring work environment across the globe. With a diverse workforce of over 1,000 employees from 40 nationalities, Neo Group emphasizes creating a healthy workplace and celebrates festive occasions to foster a sense of community. The company is committed to nurturing talent and skills globally, ensuring a rewarding career adventure for its staff.

📋 Description

• Design, build, and optimize automated communication flows across the customer lifecycle, from registration to churn prevention and reactivation. • Develop onboarding and welcome journeys across email, push, SMS, and in-app channels. • Create and manage reactivation campaigns and automated flows for different stages of the customer lifecycle. • Run A/B tests to improve funnel conversion rates and reactivation performance. • Analyze campaign results, build dashboards, and automate reporting and trigger logic. • Analyze customer behavior and conversion data to identify insights, develop growth hypotheses, and improve CRM performance.

🎯 Requirements

• 2+ years of experience in CRM automation or marketing automation. • Hands-on experience with trigger-based lifecycle campaigns, including welcome flows, deposit conversion, churn prevention, and reactivation. • Strong understanding of event-driven logic, customer segmentation, and CRM automation platforms such as Smartico, FastTrack, Customer.io, Optimove, or similar. • Strong analytical skills and practical experience with Looker, Tableau, or similar BI tools. • Ability to work closely with Product, Analytics, Content, and Design teams to coordinate and deliver CRM campaigns.

🏖️ Benefits

• Remote work opportunity. • Flexible working schedule. • Interesting product. • Learning opportunities. • Career growth prospects.