Cloud Operations Engineer

Job not on LinkedIn

🕒 August 4

🇮🇳 India – Remote

⏰ Full Time

🟡 Mid-level

🟠 Senior

⛑ DevOps & Site Reliability Engineer (SRE)

👻 Ghost score 33%

What it means: the chance that no one is really hiring for this job.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.Why this score:

• Open for 101 days.
• Jobs at this company usually fill in 49 days.
• Reposted once.
• No salary listed.

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Neo4j

WebsiteLinkedInAll Job Openings

501 - 1000 employees

Founded 2007

☁️ SaaS

🤖 Artificial Intelligence

🏢 Enterprise

SaaS • Artificial Intelligence • Enterprise

Neo4j is a leading company that provides graph database technology, enabling organizations to connect and analyze vast amounts of data through its platform. As the creators of the Neo4j Graph Database and the Cypher query language, they offer solutions like Neo4j AuraDB and Neo4j Graph Data Science to help businesses deploy graph applications efficiently, whether self-managed or fully-managed. Their tools are designed for developers and data scientists to easily build and visualize graph-based applications, improving data relationships and insights. Neo4j supports various use cases, including fraud detection, knowledge graphs, and financial services, and is widely adopted by the developer and data science communities globally. With educational resources like GraphAcademy, they also support a large and growing global community of graph technology experts.

📋 Description

• Participate in the on-call rotation and respond to incidents affecting Neo4j cloud infrastructure availability • Support and manage customers' Neo4j database infrastructure during business hours and occasional scheduled off-hours • Handle and resolve escalations related to cloud-hosted environments • Improve, document, and automate operational processes such as deployments and upgrades • Gather and analyze operating-system and Neo4j database metrics for performance tuning and incident diagnostics • Document incidents, procedures, and customer communication outcomes • Assist in building the Cloud Managed Services knowledge base • Install and upgrade Neo4j infrastructure, including servers, storage, and databases • Troubleshoot cluster issues across multiple servers, data centers, regions, AWS, Azure, Google Cloud, virtual, and bare-metal environments • Collaborate with Customers, Customer Success, Product Engineering, and other Neo4j teams to resolve issues • Proactively identify problems, performance bottlenecks, and improvement opportunities

🎯 Requirements

• 5+ years of cloud infrastructure administrator experience • Bachelor's degree in Computer Science or equivalent work experience in an equivalent computing systems field • Experience with Linux operating systems such as RedHat, CentOS, or Amazon Linux • Significant prior experience with at least one major cloud provider: AWS, GCP, or Azure • Command-level fluency in Linux environments • Proficiency with Microsoft Office applications, including Outlook, Word, and Excel • Familiarity with Linux/Windows diagnostics and tuning is a plus • Experience with Ansible, Terraform, and Kubernetes is desirable • Experience with Nagios and Prometheus is desirable • Neo4j Certified Professional certification is desirable • Detail-oriented, collaborative, and strong verbal and communication skills • Ability to thrive in a fast-paced, high-energy, multitasking environment

🏖️ Benefits

• Opportunity to shape the future of data and analytics • Inclusive, diverse, and equitable workplace • Career-defining development experience • Collaboration-focused culture • Empowerment to contribute and put an innovative stamp on projects

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