Operations Manager – Property Insurance

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🔥 1 hour ago

🗣️🇩🇪 German Required

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Logo of Neodigital Versicherung AG

Neodigital Versicherung AG

51 - 200 employees

Founded 2017

🛡️ Insurance

☁️ SaaS

👥 B2C

💰 Series unknown on 2022-01

Insurance • SaaS • B2C

Neodigital Versicherung AG is a German digital-first property & casualty (non-life) insurer based in St. Ingbert that focuses on Schaden- (claims) and Unfallversicherungen (accident) and a broad range of retail insurance products. It offers household (Hausrat), building (Wohngebäude), private liability (Privathaftpflicht), motor (Kfz), bicycle, item (Gegenstand), mobile/phone, pet (dog and horse) and accident insurance. Neodigital emphasizes full digitalization of processes: policies and claims are managed online via its myNeo service portal, documents are provided digitally (no postal documents), and distribution is through direct online sales as well as brokers, pools and partners. The company also positions itself as providing Insurance-as-a-Service and highlights customer self-service, 24/7 support, and digital-first operations.

📋 Description

• Handling cases in policy administration with a focus on property and legal expense insurance for private customers • Outbound telephone calls related to contracts • Support in test management • Collaboration with our service providers • Contributing to continuous process design and improvement

🎯 Requirements

• Successfully completed commercial/vocational training, preferably in the insurance industry • Professional experience in customer service for property and legal expense insurance • Strong customer and service orientation • Confident communication skills • Enthusiasm for new technologies and proficient use of common IT systems and communication tools • Team- and solution-oriented work approach • Excellent German language skills, spoken and written

🏖️ Benefits

• Comprehensive onboarding in an experienced and competent team • An agile working environment with freedom to actively help shape our digital insurance • Permanent employment and market-competitive pay • Flexible working hours to support a good work-life balance • Flexible home office arrangement (that fits your life!) • Office dogs of all shapes and sizes • Ability to bring your own dog to the office

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