MIS Analyst, Mid-level

Job not on LinkedIn

🔥 13 minutes ago

🗣️🇧🇷🇵🇹 Portuguese Required

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Logo of Neohype

Neohype

5001 - 10000 employees

Founded 2017

🤝 B2B

☁️ SaaS

🔒 Cybersecurity

B2B • SaaS • Cybersecurity

Neohype is a Brazilian digital services and customer experience company that combines human intelligence with technology to deliver CX outsourcing, back-office and process automation, and digital products. The company positions itself as a partner for digital transformation, offering a mix of managed services (customer contact centers, back-office), automation and AI-driven platforms (S3ND, Get Doc, iGree, NIAh), workplace infrastructure, and cybersecurity/compliance services under its "Shield" unit. Neohype serves large enterprises across finance, telecommunications, utilities, industry and healthcare, emphasizes data protection and ISO/PCI certifications, and highlights a strong focus on quality, security, and ESG practices.

📋 Description

• Extracting and merging data from different sources and liaising with various client teams • Responsible for building reports and dashboards (Power BI) to monitor results and operational metrics (intermediate level) • Analyzing and interpreting results, seeking daily optimizations and innovations based on analytical solutions • Interacting with teams to understand customer journeys and correlating them with quantitative assessments and analyses

🎯 Requirements

• Business insight and communication skills • Experience working with KPIs/metrics • Curiosity and willingness to learn • 1 year in an analyst role • Bachelor's degree completed or in progress • Degree in a quantitative field (preferred) • Experience as an analyst or in a similar role • Experience in data processing/handling • Experience using business intelligence tools (Microsoft Power BI) and data processing • Advanced Excel skills • Intermediate knowledge of SQL Server, stored procedures, ETL, and views • Basic knowledge of Python

🏖️ Benefits

• Opportunities for professional development • Access to data analysis tools • Interaction with different client teams

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