KYC Analyst

Job not on LinkedIn

October 28

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Logo of NeoPollard Interactive

NeoPollard Interactive

Gaming • B2B • SaaS

NeoPollard Interactive is an innovative company dedicated to powering the most profitable iLottery programs across North America. They provide a comprehensive and customizable suite of iLottery business modules, including player management, game management, payments, compliance, and responsible gaming services. NeoPollard's robust, secure, and user-friendly solutions are already implemented in lotteries across Michigan, Virginia, West Virginia, and New Hampshire. The company is a collaboration between Pollard Banknote and NeoGames, offering state-of-the-art online, mobile, and hybrid gaming solutions that integrate seamlessly with brick-and-mortar retail. NeoPollard Interactive stands out with its iLottery 360° Solution, driving new revenue streams and innovation for state and provincial lotteries.

51 - 200 employees

Founded 2018

🎮 Gaming

🤝 B2B

☁️ SaaS

📋 Description

• Review and verify customer documents (e.g., driver’s license, passport, utility bills) to validate identity and/or source of funds. • Escalate high-risk cases and potential fraud to relevant teams (Fraud, AML, Risk). • Perform enhanced due diligence (EDD) and ongoing monitoring for PEPs and high-risk accounts. • Ensure all KYC documentation is collected, verified, and stored in compliance with FINCEN, FINTRAC, BSA, and local regulatory standards. • Support internal and external audits or inspections. • Collaborate with Support and Risk teams to resolve customer-facing KYC issues. • Other duties as assigned.

🎯 Requirements

• 1–2 years of KYC or compliance operations experience. • Familiarity with U.S. and Canadian identity documents and verification tools. • Strong attention to detail and ability to spot forged or manipulated documents. • Experience working with third party monitoring software or similar tools. • Understanding of privacy laws and audit requirements in both jurisdictions. • Strong communication and cross-functional collaboration experience. • The ability to escalate as necessary for confirmation of solutions or other options as needed. • The ability to stay calm during times of crisis. • Reliably delivers high quality work with strong attention to accuracy and detail. • High level of productivity and output. • Consistent and impeccable reliability due to high priority tasks to be completed within scheduled deadlines. • Must have quiet and private workspace to work remotely.

🏖️ Benefits

• Comprehensive Health, Vision, and Dental Insurance • Life Insurance & AD&D Insurance • 401K Savings & RRSP Program • Paid Vacation and Personal Time • Wellness and Employee Assistance Program (EAP) from Ulliance Life • Company-Provided Laptop and Cellphone • Career Development Opportunities, including Ongoing Training and Professional Development Courses (Including the NPi Leadership Academy for Emerging Leaders) • Quarterly Performance-Sharing Program for All Employees Who Have Completed Six Months of Continuous Service • Paid Parental Leave Program

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