
51 - 200 employees
🤝 B2B
🏢 Enterprise
👥 HR Tech
B2B • Enterprise • HR Tech
NeoWork is a global staffing and operations partner that helps businesses scale quickly and efficiently. They provide a range of services including customer experience transformation, virtual assistants, AI training, MVP solutions, and both creative and technical services. NeoWork's offerings are designed to enhance operational capabilities and drive revenue and retention for client businesses. They offer managed services including quality assurance, workforce management, and dedicated reporting, thereby functioning as an extension of a company’s team. NeoWork tailors its competitive pricing to meet the unique needs of its clients, providing highly trained and experienced staff ready to deploy at startup speed.
🔥 26 minutes ago
Where this job comes from
Posted on NeoWork's careers page, not through a job board
First seen by Remote Rocketship 26 minutes ago

51 - 200 employees
🤝 B2B
🏢 Enterprise
👥 HR Tech
B2B • Enterprise • HR Tech
NeoWork is a global staffing and operations partner that helps businesses scale quickly and efficiently. They provide a range of services including customer experience transformation, virtual assistants, AI training, MVP solutions, and both creative and technical services. NeoWork's offerings are designed to enhance operational capabilities and drive revenue and retention for client businesses. They offer managed services including quality assurance, workforce management, and dedicated reporting, thereby functioning as an extension of a company’s team. NeoWork tailors its competitive pricing to meet the unique needs of its clients, providing highly trained and experienced staff ready to deploy at startup speed.
• Speak with personal injury clients by phone or video about their injuries and medical treatment options • Explain why MRIs, diagnostic imaging, and follow-up care matter • Help clients understand how injuries, treatment, and recovery relate to their case • Reinforce attorney and paralegal guidance in a medically credible, easy-to-understand way • Suggest alternative treatment paths when clients are hesitant about a doctor's recommendation • Work closely with attorneys, paralegals, and the firm's in-house nurse on complex cases • Document client conversations and outcomes accurately in the firm's case management system
• Medical degree (MD or equivalent) from an accredited medical school • Excellent spoken and written English, with confidence in client-facing conversations • Ability to explain medical concepts in simple, clear, and reassuring language • Comfortable educating and guiding clients in a persuasive but professional way • Strong rapport-building, empathy, and listening skills • Interest in working in a legal or personal injury environment, not only clinical care • Availability to work full-time during U.S. business hours • Based in Mexico • Reliable home office setup and stable internet connection • Nice to have: experience in emergency medicine, orthopedics, physical medicine, or radiology • Nice to have: familiarity with personal injury, workers' compensation, or medico-legal cases • Nice to have: degree from a medical school recognized for U.S. licensing (ECFMG / USMLE) • Nice to have: experience in telemedicine or patient education roles • Nice to have: fluency in Spanish
• Health insurance for contractors • Holiday Extra Pay • Work hours generally aligned with standard U.S. business hours, with some potential flexibility depending on client needs • 100% home-based position • Mental health days • Performance-based incentives in addition to base salary • Annual review and appraisal process • Opportunities for professional growth and advancement
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