Customer Service Assistant – 6-Month Temporary Position

Job not on LinkedIn

🔥 1 minute ago

🇧🇷 Brazil – Remote

⏳ Contract/Temporary

🟡 Mid-level

🟠 Senior

💝 Customer Support

🗣️🇧🇷🇵🇹 Portuguese Required

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Logo of Nestle

Nestle

5001 - 10000 employees

🍽️ Food & Beverage

🏭 Manufacturing

📦 Logistics

Food & Beverage • Manufacturing • Logistics

Nestle is a Swiss multinational food and beverage company that produces and markets a wide range of packaged foods and beverages, including coffee, bottled water, dairy products, infant nutrition, confectionery, frozen foods, and pet care brands. The company sells its products globally through retail and foodservice channels, operates extensive manufacturing and supply-chain operations, and focuses on nutrition, health, and wellness initiatives.

📋 Description

• Track, monitor, and process orders submitted by NIM Brokers • Track invoicing and reverse logistics processes • Verify replication, analyze dates, blocks, inventory, and other necessary details in orders received from Brokers • Create shipments, generate deliveries, and monitor results through a specific SAP transaction • Generate invoices and monitor their approval by SEFAZ through a specific SAP transaction • Create documents for the reverse logistics process, including returns, refusals, indemnity claims, and incidents • Report to the O2C Coordinator

🎯 Requirements

• High school diploma or currently pursuing higher education (mandatory) • Proficiency in Microsoft Office, including Excel and PowerPoint • Basic knowledge of Supply Chain and Customer Service processes • SAP knowledge is a plus • Analytical and problem-solving skills, with a focus on identifying root causes • Initiative, results-oriented mindset, resilience, and ability to work well in a team • Strong focus on service quality and delivery efficiency • Strong organizational, time management, and communication skills • Availability to work regular business hours and occasional weekend shifts

🏖️ Benefits

• Diverse and inclusive work environment • Investment in digital transformation and innovation • Commitment to employee well-being • Remote work

Apply Now

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