Solutions Engineer, Managed Services

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October 29

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Net at Work

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B2B • SaaS • Enterprise

Net at Work is a technology solutions provider that helps small and medium-sized businesses enhance their operations through transformative use of technology. They offer a wide range of services including ERP implementation, CRM solutions, IT managed services, cloud hosting, and strategic advisory services. Net at Work focuses on unlocking the power of next-generation technology to improve business efficiency, employee experience, and customer engagement. By aligning technology with business needs, they assist companies in various industries including Chemicals, Construction, Healthcare, and more, to optimize their performance and unleash their potential.

201 - 500 employees

🤝 B2B

☁️ SaaS

🏢 Enterprise

📋 Description

• Lead the end-to-end solution engineering and proposal lifecycle - including discovery, requirements gathering, solution architecture, cost modeling, implementation roadmaps, and proposal documentation. • Collaborate closely with Account Executives, partner and alliance teams, and delivery leaders to understand client challenges, define value propositions, and align technology solutions to business objectives. • Own and enhance the services solution catalog for standard offerings such as Managed Services bundles, Security, Mobility, and Professional Services projects. • Develop reusable assets - templates, reference architectures, cost calculators, proposal frameworks, and documentation - to improve consistency and efficiency across engagements. • Maintain deep knowledge of vendor ecosystems, technology trends, and the competitive landscape; translate insights into differentiated, value-driven solutions. • Present technical solutions and proposals to senior client stakeholders and internal executives, clearly articulating business value, addressing concerns, and adapting designs as needed. • Analyze win/loss data and feedback from clients and delivery teams to continuously refine offerings and improve proposal success rates. • Partner with delivery teams to ensure a smooth handoff from sales to implementation and confirm that proposed solutions are practical, scalable, and deliverable. • Innovate how services are packaged, priced, and delivered to support growth and profitability within the mid-market segment. • Provide pre-sales technical support for qualified opportunities and ensure seamless transition to the PMO post-signature. • Contribute to product marketing efforts and participate in initiatives to drive awareness and demand for Managed Services offerings.

🎯 Requirements

• 3+ years of experience as a Senior Engineer or Solutions/Sales Engineer supporting Managed Services, with a focus on cloud, security, and emerging technologies. • Proven success designing and delivering scalable, high-availability managed IT solutions. • Experience developing high-level estimates and SOWs from limited requirements. • Strong ability to produce both functional and technical solution design deliverables for internal and client-facing audiences. • Ability to travel occasionally throughout North America. • Strong business acumen, including experience with cost modeling, pricing proposals, and articulating ROI or business value. • Comfortable working in a fast-paced, dynamic services environment with multiple concurrent priorities.

🏖️ Benefits

• Health and Welfare (Medical, Dental, Vision) • Accident, Critical Illness, and Hospital Indemnity • Employee Assistance Program (EAP) • Life and AD&D Insurance • Short- and Long-Term Disability Insurance • Flexible Spending Accounts • Transportation and Parking Accounts • Health Savings Accounts (with company contribution) • Retirement Planning (401k with matching contribution) • Legal Benefits • Identity Theft Protection • Pet Insurance • Wellness Program Offerings • Paid Time Off, accrued per pay period based on years of service starting at 15 days annually • 8 Paid Holidays per year, including 1 floating holiday.