Director, Network Automation Training

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September 2

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NetBrain Technologies Inc.

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Artificial Intelligence • Enterprise • Telecommunications

NetBrain Technologies Inc. is a leading provider of AI-powered network automation solutions. The company specializes in proactive network operations and troubleshooting, offering a platform that simplifies network discovery, automates remediation, and ensures network observability. NetBrain's innovative features include AI Co-Pilot, no-code automation, dynamic mapping, and preventive automation tools that assist in network diagnostics and safe change management. Trusted by numerous Fortune 500 companies, NetBrain serves a wide range of industries including cloud operations, security operation centers, and network architects, providing solutions that address network challenges such as outage prevention, risk mitigation, and compliance. The company also offers extensive resources for training and professional development through NetBrain University.

501 - 1000 employees

Founded 2004

🤖 Artificial Intelligence

🏢 Enterprise

📡 Telecommunications

💰 $40M Venture Round on 2014-04

📋 Description

• Founded in 2004, NetBrain is the leader in no-code network automation. Its ground-breaking Next-Gen platform provides IT operations teams with the ability to scale their hybrid multi-cloud connected networks by automating the processes associated with Diagnostic Troubleshooting, Outage Prevention and Protected Change Management. • We are seeking an experienced and strategic Director, Network Automation Training to lead the enablement initiatives for both NetBrain’s internal teams and external customers. • Develop and execute enablement strategies that drive adoption, create efficiencies, and enhance the overall experience for customers and internal stakeholders. • Work closely with Product, R&D, and Customer Success teams to ensure seamless knowledge transfer and skill development. • Develop and drive a comprehensive enablement strategy for both internal teams and external customers, ensuring successful adoption of NetBrain’s no-code automation platform. • Create and execute scalable training programs to empower customer engineers to build their own automation solutions. • Design and implement a tiered customer enablement framework, addressing the needs of End Users, Power Users, and Super Users through a mix of web-based, in-person, and self-guided learning methodologies. • Lead the initiative to translate product innovations from R&D to customer-facing teams, ensuring technical advancements are effectively communicated and operationalized. • Work closely with Product, Engineering, Sales, and Customer Success teams to align enablement strategies with business goals and drive customer success. • Establish key performance indicators (KPIs) to measure the effectiveness of enablement programs and continuously optimize strategies based on data-driven insights.

🎯 Requirements

• You have 10+ years of experience in customer enablement, technical training, or product enablement, with at least 5 years in a leadership role. • Strong understanding of enterprise network operations. • Proven track record of developing and executing large-scale enablement strategies for both internal teams and external customers. • Exceptional ability to translate complex technical concepts into digestible, actionable learning materials. • Strong analytical mindset with experience in defining and measuring enablement success. • Excellent communication and presentation skills, with the ability to engage both technical and non-technical audiences.

🏖️ Benefits

• Our comprehensive compensation package is vital in how we recognize our people for the impact they make on us reaching our goals as a company. • For this role, the estimated base salary range is between $165,000 - $200,000 + Bonus. • People Experience offers a comprehensive benefits package in addition to cash compensation that includes, but is not limited to, 401k and medical/dental coverage. Speak with your Recruiter for more details on our Total Rewards philosophy.