Asesor(a) de Call Center, ATC – Crosselling, Remoto, Full Time

🕒 July 26

🇵🇪 Peru – Remote

⏰ Full Time

🟡 Mid-level

🟠 Senior

📞 Call Center Representative

👻 Ghost score 42%

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🗣️🇪🇸 Spanish Required

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Logo of Netcall Group

Netcall Group

501 - 1000 employees

🏥 Healthcare

🏨 Hospitality

🛡️ Insurance

Healthcare • Hospitality • Insurance

Netcall Group is a Peru-based business services company with more than 20 years of experience providing outsourced commercial management and customer-facing operations. The company offers end-to-end commercial administration of sales points, customer experience outsourcing (representing clients in stakeholder interactions), support-process management, and commercialization/import of mobile devices and accessories. It operates nationally in Peru with multiple offices, serves industries including telecommunications, education, insurance, hospitality and retail, and emphasizes scalable B2B services with large interaction and sales volumes.

📋 Description

• Brindar asesoría y soluciones sobre consultas, problemas o reclamos de usuarios actuales o potenciales de Entel, en servicios prepago y pospago • Abordar y cerrar la venta sugerida al finalizar la atención • Participar en una capacitación remota de 12 días de teoría y 12 días de OJT • Atender en modalidad de campaña inbound 100% remota

🎯 Requirements

• Secundaria completa • Disponibilidad para laborar de manera 100% remota • Procesador Intel Core i3 en adelante, a partir de 6ta generación; Ryzen 3 en adelante o AMD8 en adelante • Internet cableado de 50 Mbps • Memoria RAM de 8 GB • Disco sólido (SSD) • Headset y cámara web • Experiencia en ventas o atención al cliente en call center • Habilidades de comunicación, persuasión, ventas y escucha activa • Disponibilidad para trabajar de lunes a domingo, con descansos rotativos • Disponibilidad para turnos de 8 horas de gestión más break

🏖️ Benefits

• Ingreso directo a planilla completa desde el primer día (CTS, gratificación, asignación familiar, etc.) • Sueldo básico + variable + comisiones por venta • Línea de carrera desde el 3er mes • Convenios educativos y descuentos corporativos • Modalidad 100% remoto • Capacitaciones pagadas: S/384.00 por 24 días • Bonos • Horarios fijos

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