Netcall Group
501 - 1000 employees
🤝 B2B
📡 Telecommunications
🛒 Retail
B2B • Telecommunications • Retail
Netcall Group is a Peru-based business services company with more than 20 years of experience providing outsourced commercial management and customer-facing operations. The company offers end-to-end commercial administration of sales points, customer experience outsourcing (representing clients in stakeholder interactions), support-process management, and commercialization/import of mobile devices and accessories. It operates nationally in Peru with multiple offices, serves industries including telecommunications, education, insurance, hospitality and retail, and emphasizes scalable B2B services with large interaction and sales volumes.
Asesor de ATC Redes Sociales – CHAT y Llamadas
🔥 0 minutes ago
🗣️🇪🇸 Spanish Required
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Netcall Group
501 - 1000 employees
🤝 B2B
📡 Telecommunications
🛒 Retail
B2B • Telecommunications • Retail
Netcall Group is a Peru-based business services company with more than 20 years of experience providing outsourced commercial management and customer-facing operations. The company offers end-to-end commercial administration of sales points, customer experience outsourcing (representing clients in stakeholder interactions), support-process management, and commercialization/import of mobile devices and accessories. It operates nationally in Peru with multiple offices, serves industries including telecommunications, education, insurance, hospitality and retail, and emphasizes scalable B2B services with large interaction and sales volumes.
📋 Description
• Atender las dudas o consultas que los clientes realicen en los canales digitales de manera escrita, brindando una adecuada información y ayuda inmediata al cliente (70% chat y 30% voz) • Finalizando la atención se realiza la venta de algún producto adicional al cliente.
🎯 Requirements
• Contar con disponibilidad para laborar en el rango horario de lunes a domingo de 11 AM a 10 PM (Descanso Rotativo) • Contar con laptop o computadora: Procesador Intel Core i3 en adelante (a partir de 4ta generación), Ryzen 3 en adelante o AMD8 en adelante, Memoria RAM 8 GB, Windows 10 u 11, disco sólido e internet cableado de 50 a más • Con experiencia en atención al cliente call center o chat.
🏖️ Benefits
• Planilla Completa con todos los beneficios de ley • Variable • Comisiones por ventas • Pagos mensuales y puntuales • Capacitación de 21 días • Línea de carrera • Convenios corporativos y educativos
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