Billing Invoice Product Manager

August 23

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Netflix

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B2C • eCommerce • Media

Netflix is a global streaming service that offers a wide variety of award-winning television shows, movies, anime, documentaries, and more on thousands of internet-connected devices. It allows users to watch instantly and provides original content produced by Netflix itself, catering to diverse tastes. As a pioneer in original programming since its first series in 2013, Netflix aims to entertain audiences worldwide through immersive storytelling and innovative technology.

- employees

Founded 1997

👥 B2C

🛍️ eCommerce

📱 Media

💰 $20M Post-IPO Equity on 2022-01

📋 Description

• Lead the development and optimization of the billing consumer user experience, ensuring transparency and compliance with local governments and tax authorities. • Collaborate with cross-functional teams, including Tax, Legal, Revenue PMs, and Financial Accounting, to ensure compliance and effective integration of billing systems with other consumer platforms. • Own and manage an Invoice Regeneration Tool for audit purposes and create a support structure to address audit and government requests related to billing compliance. • Drive projects to future-proof the billing experience, including optimizing Billing interactions with our Payments and Partnerships experiences. • Develop and implement strategies to enhance billing interactions, such as handling chargebacks and optimizing bundle transitions.

🎯 Requirements

• Proven experience in product management, particularly in billing, invoicing, or financial systems. • Strong understanding of regulatory compliance requirements for billing and invoicing around the world. • Understanding of Tax calculation systems, VAT/GST, and other regional regulations. • Understanding of recurring subscription billing models, proration calculations, and subscription lifecycle management. • Experience with and an understanding of dispute resolution and chargeback procedures. • Excellent project management skills, with the ability to lead cross-functional teams and drive initiatives from concept to completion. • Ability to analyze complex billing scenarios and develop consumer-friendly solutions. • Ability to work with multiple cross-domain product managers to understand their needs and produce forward-looking, detailed requirements for engineering and design. • Strong communication skills to effectively collaborate with internal and external partners. • Strong analytical and problem-solving skills to address billing challenges and optimize processes. • Ability to manage multiple projects simultaneously and prioritize tasks effectively. • Can build strong partnerships with cross-functional teams, including legal, finance, engineering, customer service, and product development.

🏖️ Benefits

• Health Plans • Mental Health support • 401(k) Retirement Plan with employer match • Stock Option Program • Disability Programs • Health Savings and Flexible Spending Accounts • Family-forming benefits • Life and Serious Injury Benefits • Paid leave of absence programs