Netomi
Artificial Intelligence • Enterprise • SaaS
Netomi is a company that specializes in providing AI-powered customer experience solutions. Their platform, known as Agentic OS, is designed for enterprise-scale customer service and integrates seamlessly with existing business systems. Netomi's solutions leverage generative AI and large language models to automate over 80% of customer inquiries, enhance customer satisfaction, and reduce support costs. Netomi is trusted by global brands across various industries, offering secure, proactive, and predictive customer care through omnichannel support, including email, chat, messaging, SMS, social media, search, and voice. The company ensures compliance with stringent security standards and data protection regulations.
AI Automation Engineer
September 2
Netomi
Artificial Intelligence • Enterprise • SaaS
Netomi is a company that specializes in providing AI-powered customer experience solutions. Their platform, known as Agentic OS, is designed for enterprise-scale customer service and integrates seamlessly with existing business systems. Netomi's solutions leverage generative AI and large language models to automate over 80% of customer inquiries, enhance customer satisfaction, and reduce support costs. Netomi is trusted by global brands across various industries, offering secure, proactive, and predictive customer care through omnichannel support, including email, chat, messaging, SMS, social media, search, and voice. The company ensures compliance with stringent security standards and data protection regulations.
📋 Description
• Netomi is the leading agentic AI platform for enterprise customer experience, working with global brands like Delta, MetLife, MGM, United • Build Python-based pipelines for automated quality testing of conversational AI responses • Integrate LLMs into automated evaluation frameworks (GPT-based evaluators, embeddings, custom scoring) • Automate regression and stress testing for conversational AI flows • Define and implement evaluation metrics (relevance, factuality, coherence, safety, empathy) and rule-based/AI-driven quality checks • Monitor model drift, bias, and hallucinations using automated workflows • Work with APIs, SDKs, CI/CD to embed evaluation in production and develop monitoring dashboards • Experiment with prompt engineering, reinforcement learning, self-critique models, and human-in-the-loop automation • Automate compliance and policy adherence checks for enterprise AI systems
🎯 Requirements
• Strong 2-5 Years of experience in Python development (automation, scripting, data handling) • Experience with LLMs/NLP frameworks • Understanding of MLOps / AI deployment pipelines
Apply NowSimilar Jobs
August 8
Seeking a Senior QA Automation Engineer at Teamified to lead quality assurance for software products.
AWS
Azure
Cloud
Java
JavaScript
Jenkins
JMeter
JUnit
Python
Selenium
SQL
July 30
Join ADDENDUM, a global fintech software firm, as a remote QA Automation Engineer.
Azure
Cypress
ERP
Groovy
Java
Jenkins
JMeter
Python
Selenium
SQL
.NET