Data Scientist – I

🕒 February 18

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Netomi

WebsiteLinkedInAll Job Openings

51 - 200 employees

🤖 Artificial Intelligence

🏢 Enterprise

☁️ SaaS

💰 $30M Series B on 2021-11

Artificial Intelligence • Enterprise • SaaS

Netomi is a company that specializes in providing AI-powered customer experience solutions. Their platform, known as Agentic OS, is designed for enterprise-scale customer service and integrates seamlessly with existing business systems. Netomi's solutions leverage generative AI and large language models to automate over 80% of customer inquiries, enhance customer satisfaction, and reduce support costs. Netomi is trusted by global brands across various industries, offering secure, proactive, and predictive customer care through omnichannel support, including email, chat, messaging, SMS, social media, search, and voice. The company ensures compliance with stringent security standards and data protection regulations.

📋 Description

• Drive NLP and machine learning projects • Responsible for developing methodology and solutions to support technical, analytical, and operational requirements • Apply knowledge in NLP and Machine learning, Computer programming, and Computer analytics architecture • Work collaboratively in a multi-disciplinary team environment and establish and maintain professional networks with subject matter experts • Work as a direct contributor and key technical advisor to define the roadmap of projects

🎯 Requirements

• Bachelor’s or Master’s degree in Applied Mathematics, Statistics, Computer Science or another quantitative field. • 1+ years of work experience related to statistical analysis, machine learning models and programming. • Self-motivated and driven to satisfy intellectual curiosity through the pursuit of learning and development of new skills. • Experience working with a wide variety of statistical models such as linear/logistic regression, clustering, classification, support vector machines (SVM) neural networks, Random Forest, CRF, Bayesian models, supervised/unsupervised learning, etc. The ideal candidate will have a wide coverage of the different methods/models, and an in-depth knowledge of some. • Knowledge of Natural Language Processing (NLP) techniques (POS Tagging, NER, Semantic Role Labelling etc.) and good working experience with at least one of the frameworks (e.g. Stanford NLP, Apache OpenNLP, Mallet, Ling pipe, NLTK). • Deep knowledge and experience in Information Extraction ( structured and unstructured data), Knowledge Information Retrieval and Knowledge Representation. • It would be good to have if the candidate has knowledge of Deep Learning (ANN, CNN, RBM) and has NLP Deep Learning experience related to Word2Vec, Thought Vectors.

🏖️ Benefits

• Netomi is an equal opportunity employer committed to diversity in the workplace.