SDE I – Backend

🕒 April 27

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Netomi

WebsiteLinkedInAll Job Openings

51 - 200 employees

🤖 Artificial Intelligence

🏢 Enterprise

☁️ SaaS

💰 $30M Series B on 2021-11

Artificial Intelligence • Enterprise • SaaS

Netomi is a company that specializes in providing AI-powered customer experience solutions. Their platform, known as Agentic OS, is designed for enterprise-scale customer service and integrates seamlessly with existing business systems. Netomi's solutions leverage generative AI and large language models to automate over 80% of customer inquiries, enhance customer satisfaction, and reduce support costs. Netomi is trusted by global brands across various industries, offering secure, proactive, and predictive customer care through omnichannel support, including email, chat, messaging, SMS, social media, search, and voice. The company ensures compliance with stringent security standards and data protection regulations.

📋 Description

• Assist in planning, design and execution of SOA backend platforms and mostly around REST based Web. • Frameworks using JAVA (Spark, Spring, ORM). • High-level and low-level design of the highly scalable components. • Track defects and works with business owners and users to triage bugs and manage a backlog. • Taking care of Non-functional requirements like Scale/ High Availability/Performance/Security. • Build/Deployments/DevOps related work on AWS. • Works collaboratively in a multi-disciplinary team environment; establishes and maintains professional networks with subject matter experts. • Assist key technical advisors in defining the project roadmap.

🎯 Requirements

• Experience on SOA, Multitenant platforms, SaaS platforms (It’s a plus) • 1-3 years’ experience – proficient in Java / J2EE • Experience with Amazon web services or similar environment • Experience on some scripting language for automated build/ deployments (It’s a plus)