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🕒 March 31

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Netomi

WebsiteLinkedInAll Job Openings

51 - 200 employees

🤖 Artificial Intelligence

🏢 Enterprise

☁️ SaaS

💰 $30M Series B on 2021-11

Artificial Intelligence • Enterprise • SaaS

Netomi is a company that specializes in providing AI-powered customer experience solutions. Their platform, known as Agentic OS, is designed for enterprise-scale customer service and integrates seamlessly with existing business systems. Netomi's solutions leverage generative AI and large language models to automate over 80% of customer inquiries, enhance customer satisfaction, and reduce support costs. Netomi is trusted by global brands across various industries, offering secure, proactive, and predictive customer care through omnichannel support, including email, chat, messaging, SMS, social media, search, and voice. The company ensures compliance with stringent security standards and data protection regulations.

📋 Description

• Testing of AI based conversational products • Monitoring and improving quality assurance process ensuring any agreed-upon standards and procedures are followed • Providing a high level of data quality awareness across multiple teams • Evaluating and identifying where enhancements in accuracy of models are required • Detailed testing feedback preparation to help the team to improve AI models

🎯 Requirements

• A good focus on delivering high-quality products and a passion for learning new technologies. • Should have a passion for Manual & Automation Testing, Test Planning, Test Cases, Preparation, and Execution. • Should have experience in API testing and scripting languages, like Java/Python. • Hands-on experience in Test Automation Framework implementations in Enterprise software environments with open-source tools such as Selenium, TestNG/JUnit, Rest Assured etc. • Accurate Knowledge of CI/CD technologies (e.g. Jenkins, Git, Maven, etc.). • Bachelor in Computer Science or related Engineering field with 4-6 years of relevant experience. • Should understand testing requirements related to the current product and should have excellent knowledge of Functional and Non Functional Testing concepts and tools. • Ability to work in a fast-paced and dynamic work environment. • Exposure to New technology, Problem-solving skills, Self-motivated and self-starter, work without supervision. • Knowledge of any Database (MySql, etc) and load test testing like Jmeter is a plus. • Excellent written and verbal communication.