Netsurit
201 - 500 employees
Founded 1997
🔒 Cybersecurity
☁️ SaaS
Cybersecurity • SaaS • IT Services
Netsurit is a managed IT services provider that specializes in delivering comprehensive technology solutions to help small and medium-sized businesses optimize their IT infrastructure and enhance overall efficiency. The company offers a range of services including cybersecurity, cloud solutions, productivity enablement, and professional services aimed at supporting digital transformation and automation initiatives. With a commitment to reliable IT support and innovation, Netsurit empowers businesses to achieve their aspirations while effectively managing their technological needs.
Technical Support Engineer
🕒 June 3
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Netsurit
201 - 500 employees
Founded 1997
🔒 Cybersecurity
☁️ SaaS
Cybersecurity • SaaS • IT Services
Netsurit is a managed IT services provider that specializes in delivering comprehensive technology solutions to help small and medium-sized businesses optimize their IT infrastructure and enhance overall efficiency. The company offers a range of services including cybersecurity, cloud solutions, productivity enablement, and professional services aimed at supporting digital transformation and automation initiatives. With a commitment to reliable IT support and innovation, Netsurit empowers businesses to achieve their aspirations while effectively managing their technological needs.
📋 Description
• Design and implement cloud, infrastructure, security, and modernization projects • Deliver proactive and reactive support across Netsurit's client base • Perform infrastructure and security assessments with clear recommendations • Build and maintain high-quality client documentation • Own and contribute to: Incident Management, Problem Management, Service Requests, Change Management • Apply ITIL and ITSM best practices • Work extensively with Microsoft 365 / Office 365, Microsoft Azure, VMware and Hyper-V, Identity, security, backup, and resilience solutions • Secure hybrid and cloud environments • Ransomware and malware protection strategies
🎯 Requirements
• 5+ years' experience in IT, infrastructure, or MSP environments • Strong Microsoft Cloud experience ( Microsoft 365 and Azure ) • Proven experience with: VMware / Hyper-V • Networking and security fundamentals • FortiGate / Fortinet firewall experience is required • Solid understanding of ITIL / ITSM • Excellent troubleshooting and problem-solving skills • Strong client-facing and interpersonal skills • Excellent English communication skills • Ability to work US hours (4pm – 1am) , with flexibility for dynamic shifts and weekends • Reliable connectivity and redundant power suitable for remote production work
🏖️ Benefits
• Exposure to enterprise and international clients • Real-world experience with modern cloud, security, and AI-enabled IT • A company that invests in certifications and career growth • A culture that truly supports your personal and professional dreams
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