Principal Technical Product Manager – Program Manager

🕒 June 11

🏄 California – Remote

🏄 California – Remote

💵 $175k - $200k / year

⏰ Full Time

🔴 Lead

⚒️ Technical Product Manager (TPM)

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Neumo

WebsiteLinkedInAll Job Openings

1001 - 5000 employees

🏛️ Government

☁️ SaaS

Government • SaaS

Neumo is a government-focused cloud software company that provides automation and digital services for state and local public agencies. Their platform powers transactions and interactions between government agencies and constituents, offering products across revenue compliance (tax & licensing, short-term rental compliance, auditing, unclaimed property), justice (court case management, jury, probation), DMV (kiosks, testing & certification, fulfillment), public administration (land records, vitals, pension payments), payments (integrated payments, revenue collection, payment management), and platform services (reporting & analytics, forms, digital processing, ID verification, eSignatures, alerts, IT managed solutions). Trusted by 4,500+ agencies in North America, Neumo processes hundreds of millions of transactions and collects community revenue. The company focuses on improving efficiency, compliance, and self-service for government constituents using cloud and kiosk solutions.

📋 Description

• Own the product lifecycle from concept through launch and continuous optimization • Translate business priorities into clear technical requirements, user stories, and delivery plans • Drive roadmap development aligned to strategic initiatives, modernization efforts, and business goals • Partner closely with engineering to design scalable architectures, integrations, and APIs • Lead product development efforts that integrate software with physical hardware components, including self-service systems • Own and standardize product and operational documentation across multiple state jurisdictions, ensuring accuracy, consistency, and compliance with state-specific requirements • Translate varying state regulations and workflows into scalable product requirements and repeatable processes • Act as the connective tissue across product, engineering, operations, and external partners • Contribute to vendor strategy, including evaluation, onboarding, and performance management • Lead prioritization across features, enhancements, and defects to maximize revenue, retention, and operational efficiency • Identify and execute opportunities to reduce technical debt and improve system performance • Define success metrics and use data to inform decisions and continuous improvement • Perform other duties as assigned

🎯 Requirements

• 8+ years of experience in product management or technical program management • Strong technical fluency including APIs, system architecture, integrations, and SaaS platforms • Experience working in multi-state or highly regulated environments requiring detailed documentation and compliance alignment • Proven ability to create, manage, and scale documentation that supports product delivery, operations, and regulatory requirements • Proven experience working with hardware-integrated products, preferably in self-service kiosk environments • Experience translating business requirements into solutions that span both software and physical systems • Experience building or managing products in a multi-tenant environment, with an understanding of tenant configuration, data separation, and scalable architecture • Background in government, fintech, automotive, or similarly regulated industries • Experience managing state-by-state product variations within a unified, multi-tenant platform • Direct experience with self-service kiosk platforms, unattended systems, or hardware ecosystems • Experience building scalable documentation frameworks or playbooks across jurisdictions

🏖️ Benefits

• Neumo offers a competitive benefits and compensation package