Quality Assurance Analyst I

🕒 6 days ago

🗻 New Hampshire, Texas – Remote

🗻 New Hampshire – Remote 🤠 Texas – Remote

⏰ Full Time

🟢 Junior

🟡 Mid-level

🔧 QA Engineer (Quality Assurance)

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Neumo

WebsiteLinkedInAll Job Openings

1001 - 5000 employees

🏛️ Government

☁️ SaaS

Government • SaaS

Neumo is a government-focused cloud software company that provides automation and digital services for state and local public agencies. Their platform powers transactions and interactions between government agencies and constituents, offering products across revenue compliance (tax & licensing, short-term rental compliance, auditing, unclaimed property), justice (court case management, jury, probation), DMV (kiosks, testing & certification, fulfillment), public administration (land records, vitals, pension payments), payments (integrated payments, revenue collection, payment management), and platform services (reporting & analytics, forms, digital processing, ID verification, eSignatures, alerts, IT managed solutions). Trusted by 4,500+ agencies in North America, Neumo processes hundreds of millions of transactions and collects community revenue. The company focuses on improving efficiency, compliance, and self-service for government constituents using cloud and kiosk solutions.

📋 Description

• Generate test documentation, perform end-to-end testing, and build and execute automated test cases. • Translate business requirements and processes into technical requirements and configuration settings specific to software applications. • Identify and assess risks to programs or projects, recommend risk mitigation strategies, and implement risk reduction plans. • Create test strategies that ensure solutions meet standards of functionality, performance, and reliability. • Collaborate with team leads and engineering resources to strategize on the testing approach. • Execute end-to-end testing efficiently and according to set deadlines. • Support and complete test orchestration which will require problem-solving using analysis, experience, and decision-making. • Responsible for recording, logging, and tracking defects in the system and coordinating resolutions with the development team and functional leads. • Assess test results to quickly identify and document any defects or undesirable results. • Direct projects from a quality assurance perspective, always keeping the end user in mind. • Independently own a workstream/product line, reviewing, and testing related activities throughout the full life cycle of the project. • Participate in daily engineering meetings to inform teammates and management of status. • Assist the in-house support team with product defect exploration, as needed. • Troubleshoot and analyze technical issues related to software applications, reports, data, etc., as needed. • Be comfortable and capable of presenting product expertise in training and implementation environments. • Build and execute automated test cases. • Perform other duties as assigned.

🎯 Requirements

• Bachelor's Degree in Computer Science, Engineering, Management Information Systems, or equivalent education or work experience. • 2-5 years of experience in a QA role, including: Experience with system/integration/user acceptance testing • Experience with testing plans, documentation, process, and testing execution on multiple development deliverables • Experience with system/integration/user acceptance testing • At least 2 years of SQL/relevant database experience • Experience with traditional Scrum, Agile, and Waterfall methodologies • Experience with at least one of the following programming languages: C#, Java, Python • Experience with test automation using Selenium

🏖️ Benefits

• Competitive benefits and compensation package