Business Analyst, Level III

🕒 May 27

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Neumo

1001 - 5000 employees

🏛️ Government

☁️ SaaS

💳 Fintech

Government • SaaS • Fintech

Neumo is a government-focused cloud software company that provides automation and transaction platforms for state and local public agencies. Its product suite includes revenue and tax & licensing compliance, DMV systems and kiosks, court and justice case management, payments and revenue collection, land and vital records, ID verification, eSignatures, reporting/analytics, and managed IT solutions. Trusted by 4,500+ city, county, state, and federal agencies across North America, Neumo reports processing roughly 900M transactions and collecting about $44B in revenue for communities served. The company’s mission is to modernize constituent-facing government services through self-service solutions, integrated payments, and a unified cloud platform.

📋 Description

• Responsible for analyzing customer requirements and the analysis of information/data. • Responsible for understanding the pension business needs of the client and identifying how best to meet those needs. • Lead the effort to analyze, validate and document the business and system requirements. • Acts as a bridge between the business and the IT groups, and is accountable for a technology solution that supports the business request or opportunity. • Assist in designing, modifying and creating business processes that will be used to implement the business transformation solutions. • Maintain a high level of client relationship management. • Act as liaison between clients, other service providers and programmers to further develop and foster the client relationship. • Provide daily support to clients during system development and implementation, including telephone support / contact for clients. • Participate in regular client status meetings including assisting with status reports, meeting notes, etc as determined by client's needs. • Participate in upgrade or new implementation projects from beginning to end or parts of a major project.

🎯 Requirements

• A minimum of 5-7 years Canadian pension or benefit related experience • A minimum of 5-7 years’ systems analyst experience • University degree or equivalent Designation or extensive experience / knowledge of Pension plan administration (DB and/or DC) (e.g. PPAC or CEBS course - Pension Plans & Other Retirement Income Programs) • Business Analyst Certification • Excellent written and verbal communication skills. • Highly motivated Team player • Excellent interpersonal, facilitation/presentation and negotiation skills. • Advanced organizational, analytical and problem solving skills. • Able to prioritize work, meet deadlines and perform well under pressure.

🏖️ Benefits

• Competitive benefits and compensation package

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