AI Strategy – Transformation Architect

🕒 April 22

🇺🇸 United States – Remote

⏰ Full Time

🟠 Senior

🔴 Lead

🤖 Artificial Intelligence

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NeuraFlash

WebsiteLinkedInAll Job Openings

201 - 500 employees

🤖 Artificial Intelligence

☁️ SaaS

🤝 B2B

Artificial Intelligence • SaaS • B2B

NeuraFlash is a leading provider of AI-powered solutions across multiple industries, specializing in the implementation and integration of Salesforce and AWS platforms. They offer a wide range of services, including change management, data analytics, and managed services, tailored to sectors like manufacturing, retail, communications, financial services, and more. As a Salesforce and AWS partner, NeuraFlash is known for its innovative AI solutions, including Agentforce Service Cloud and Voice, which help businesses streamline operations and enhance customer service. Through their dedicated team of experts, NeuraFlash aims to create seamless, transformative experiences for their diverse clientele, leveraging their expertise in automation and data integration to deliver real business outcomes.

📋 Description

• At NeuraFlash, Part of Accenture, we are redefining the future of business through the power of AI and groundbreaking technologies like Agentforce. • As a trusted leader in AI, Amazon, and Salesforce innovation, we craft intelligent solutions—integrating Salesforce Einstein, Service Cloud Voice, Amazon Connect, Agentforce and more—to revolutionize workflows, elevate customer experiences, and deliver tangible results. • Be part of the NeuraFlash, Part of Accenture journey and help shape the next wave of AI-powered transformation.

🎯 Requirements

• 10+ years of experience in management consulting, enterprise strategy, or digital transformation • Proven experience defining and operationalizing agentic AI use cases • Strong understanding of AI/LLM platforms and ecosystems (e.g., Salesforce Agentforce/Einstein, OpenAI, AWS, Azure) and their business applications • Expertise in translating emerging technology into business value, ROI, and measurable outcomes • Deep proficiency in Salesforce platform strategy (Sales, Service, Data Cloud, AI), including ecosystem integration • Understanding of contact center technologies, business processes, and metrics a big plus • Experience with business architecture and operating model design (capability models, value streams, target state roadmaps) • Ability to connect business strategy to execution, partnering closely with product, engineering, and delivery teams • Experience leading executive-level conversations, workshops, and strategic decision forums • Strong storytelling and communication skills with dynamic and engaging personality, simplifying complex concepts for senior stakeholders • Working knowledge of AI governance, risk, ethics, and compliance, particularly in regulated environments • Comfort operating in ambiguity and shaping problem statements in early-stage strategy engagements • Experience contributing to practice development, frameworks, or thought leadership

🏖️ Benefits

• Remote & In-Person: Whether you work out of our HQ in Massachusetts, one of our regional hubs, or you're one of over half of our NeuraFlash, Part of Accenture Family who work remotely, we’re focused on keeping everyone connected and unified as one team. • Travel: Get ready to pack your bags and hit the road! For certain roles, travel is an exciting part of the job, with an anticipated travel commitment of up to 25%. So, if you have a passion for adventure and don't mind a little jet-setting, this opportunity could be your ticket to exploring new places while making a positive impact on clients. • Flexibility: Do you have to take the dog to the vet, pick up the kids from school, or the in-laws from the airport? We know that a perfect 9-5 isn’t possible. So you have to jump out to do any of those, no problem! We build a culture of trust and understanding. We value good work not the hours in which you get it done • Collaboration: You have a voice here! If you work with a team of smart people like we do, it’s a no-brainer to take suggestions and feedback on how to keep NeuraFlash, Part of Accenture thriving. Our executive team holds town halls & company meetings where they address any suggestions or questions asked, no matter how big or small. • Celebrate Often: We take our work seriously, but we don’t take ourselves too seriously. Whether it is an arm wrestling contest, costume party, or ugly holiday sweaters our teams love to have fun. And while we work hard, we don’t forget to slow down and celebrate the big things and the small things together.