
201 - 500 employees
💼 Consulting
🏭 Manufacturing
📣 Marketing
Consulting • Manufacturing • Marketing
NeuraFlash is a leading provider of AI-powered solutions across multiple industries, specializing in the implementation and integration of Salesforce and AWS platforms. They offer a wide range of services, including change management, data analytics, and managed services, tailored to sectors like manufacturing, retail, communications, financial services, and more. As a Salesforce and AWS partner, NeuraFlash is known for its innovative AI solutions, including Agentforce Service Cloud and Voice, which help businesses streamline operations and enhance customer service. Through their dedicated team of experts, NeuraFlash aims to create seamless, transformative experiences for their diverse clientele, leveraging their expertise in automation and data integration to deliver real business outcomes.
🔥 4 minutes ago
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201 - 500 employees
💼 Consulting
🏭 Manufacturing
📣 Marketing
Consulting • Manufacturing • Marketing
NeuraFlash is a leading provider of AI-powered solutions across multiple industries, specializing in the implementation and integration of Salesforce and AWS platforms. They offer a wide range of services, including change management, data analytics, and managed services, tailored to sectors like manufacturing, retail, communications, financial services, and more. As a Salesforce and AWS partner, NeuraFlash is known for its innovative AI solutions, including Agentforce Service Cloud and Voice, which help businesses streamline operations and enhance customer service. Through their dedicated team of experts, NeuraFlash aims to create seamless, transformative experiences for their diverse clientele, leveraging their expertise in automation and data integration to deliver real business outcomes.
• Build Pulse's AI core, including conversation ingestion, topic detection, LLM-based evaluations and scoring, PII redaction, and insights/recommendation capabilities • Develop on Amazon Bedrock, including model invocation, Agents, AgentCore, Knowledge Bases/RAG, and Guardrails, plus third-party LLM APIs • Design and build Pulse's MCP server and agentic interfaces • Engineer agent observability through session/trace capture, evaluation harnesses, quality scoring, and production health metrics • Build the supporting serverless backend using Lambda, API Gateway, DynamoDB, Aurora/RDS, S3, Kinesis, and Step Functions • Own AWS CDK product infrastructure and reusable hardened constructs for customer-owned AWS accounts • Own the Amazon Connect integration layer, including CTR, Contact Lens, agent event streams, Lex bots, and contact flow touchpoints • Drive security posture through Cognito/OIDC authentication, IAM least privilege, encryption, SAST/DAST/CSPM remediation, and third-party security assessments • Lead code reviews, mentor developers, and take technical ownership of product epics
• Minimum 5+ years of experience • Strong hands-on programming in Python and/or TypeScript/Node.js • Hands-on GenAI/LLM application engineering, including prompt design, RAG, structured outputs, LLM-as-judge evaluation, guardrails, and token/cost optimization • Experience with Amazon Bedrock or equivalent LLM platforms in production workloads • Deep experience with AWS serverless architecture, including Lambda, API Gateway, DynamoDB, S3, and EventBridge/Kinesis • Experience with AWS CDK or CloudFormation and CI/CD pipelines • Amazon Connect experience, including contact flows, Lex, and CTR/Contact Lens data streams • AWS Developer or Solutions Architect certification at Associate or Professional level • Experience building AI agents using Amazon Connect, Lex, and Bedrock • Experience building and operating REST APIs and event-driven integrations across multiple systems • Security-minded development experience with IAM, Cognito, KMS encryption, VPC/network design, and secure SDLC
• Remote work options • Flexible working arrangements • Potential travel commitment of up to 25% for certain roles • Company town halls and meetings • Team celebrations and social events
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