Patient Access Representative

Job not on LinkedIn

🕒 May 25

🏖️ New Jersey – Remote

🏖️ New Jersey – Remote

💵 $20 - $28 / hour

⏰ Full Time

🟢 Junior

🚫👨‍🎓 No degree required

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New Jersey Urology, LLC

WebsiteLinkedInAll Job Openings

1001 - 5000 employees

👥 B2C

🧘 Wellness

B2C • Wellness

New Jersey Urology, LLC is a multi-site urology practice and specialty physician group affiliated with Summit Health that provides comprehensive urologic care, including diagnostics, procedures, surgery, preventive screenings, and patient education. The organization operates many clinic locations across New Jersey and nearby regions, offers patient-facing services such as online portals, appointment scheduling, billing and urgent care access, and emphasizes coordinated care, referrals, and community outreach.

📋 Description

• Serves as the first point of contact for patients • Provide exceptional customer service while facilitating general appointment and escalation appointment scheduling • Register new patients and review demographics for existing patients • Insurance verification and answering general patient questions • Preparing patient messages to providers, triage, surgical scheduling and other internal departments • Resolve patient inquiries and concerns and escalate emergent concerns appropriately and in a timely manner

🎯 Requirements

• High School Diploma • One year of experience working in a medical practice or in a health insurance organization • Excellent verbal and written communication skills • Prior use of EMR systems preferred • Demonstrates strong self-management skills in a remote work environment • Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. • Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form. • Thorough knowledge in computer information systems.

🏖️ Benefits

• Comprehensive medical, dental and vision plans • HSA / FSA • 401(k) matching • Employee Assistance Program (EAP)