Lead UX Researcher – Digital Pharmacy

🕒 June 18

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Logo of New Era Technology

New Era Technology

1001 - 5000 employees

🔒 Cybersecurity

📡 Telecommunications

🏢 Enterprise

Cybersecurity • Telecommunications • Enterprise

New Era Technology is a global technology solutions provider offering a wide range of services and solutions, including cloud services, professional and managed services, cybersecurity, collaboration and unified communications, data networking, digital transformation, and physical security. With a team of engineers, designers, installers, and technicians, New Era Technology collaborates with over 20,000 customers and operates through 80+ offices worldwide. They are recognized as a top integrator for AV and video collaboration and offer industry-specific solutions for sectors such as healthcare, education, government, banking, finance, and retail. New Era Technology aims to help businesses adapt to the rapidly changing digital landscape through innovative technology solutions and customized services.

📋 Description

• Partner with product leaders to develop and embed a UX research and testing strategy • Identify, design, and prioritize research and testing opportunities across multiple modalities • Manage and collaborate with a specialized third-party research firm for study design, recruitment, and execution • Develop unbranded prototypes and simulated experiences for testing new features

🎯 Requirements

• 7+ years of experience conducting UX research in product or digital environments • Bachelor's degree in Human-Computer Interaction, Psychology, Cognitive Science, Design, or related field • Deep expertise in UX research methods, both qualitative and quantitative • Ability to establish and operationalize customer experience measurement frameworks

🏖️ Benefits

• Health insurance • 401(k) matching • Flexible work hours • Paid time off • Professional development opportunities

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