Coordinador de Casos de Inmigración, Paralegal

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New Frontier Immigration Law

WebsiteLinkedInAll Job Openings

11 - 50 employees

👥 B2C

B2C • Legal

New Frontier Immigration Law is a law firm specializing in immigration law. They provide a wide range of legal services to assist clients in the United States with their immigration needs. Their offerings include family petitions, military parole in place, appeals, bond waivers, removal defense, U and T visas, among others. New Frontier focuses on providing personalized legal strategies to help clients obtain necessary documentation and navigate the immigration system confidently. With over 50 years of combined experience, their team of award-winning attorneys aims to help clients live free and fearless by securing work permits, social security cards, and ensuring successful outcomes in immigration legal matters.

📋 Description

• Monitor and manage assigned cases on a monthly basis, ensuring all post-filing activities are tracked and actioned in a timely manner. • Notify clients of USCIS notices promptly and explain next steps clearly. • Process daily mail and route USCIS correspondence to the appropriate case file and team member. • Draft and prepare immigration forms as required for post-filing case activity. • Maintain accurate and up-to-date case records in the firm's legal database. • Follow established communication procedures, guidelines, and firm policies at all times. • Manage USCIS interview preparation for assigned clients, ensuring they are fully informed and prepared prior to their appointment. • Coordinate interview documentation, review case files for completeness, and flag any outstanding items to the legal team. • Serve as a supportive resource for clients navigating the interview process, removing fear and building confidence. • Handle a high volume of incoming client calls professionally and efficiently. • Identify and evaluate client needs to deliver accurate, timely, and comprehensive information using appropriate tools and resources. • Build sustainable, trust-based relationships with clients through open, empathetic, and consistent communication. • Manage client complaints and concerns, providing appropriate solutions and follow-up within established timeframes to ensure resolution. • Keep thorough records of all client interactions, account updates, and case activity. • Go the extra mile to ensure every client feels informed, supported, and valued throughout their case journey.

🎯 Requirements

• 2–4 years of immigration paralegal or legal support experience with direct exposure to packet preparation and filing review required. • Demonstrated knowledge of USCIS and EOIR filing requirements, including form instructions, filing fees, evidence standards, and RFE implications. • Familiarity with common immigration form types including but not limited to I-485, I-130, I-589, and EOIR filings; ability to identify incorrect form versions or missing components. • Meticulous attention to detail with a high degree of accuracy in document handling, review, and assembly. • Strong organizational skills with the ability to manage multiple filings simultaneously in a deadline-driven environment. • Effective written and verbal communication skills with the ability to collaborate across legal and administrative teams. • Proficiency in Microsoft Office Suite; experience with Filevine or similar legal case management systems preferred. • Ability to maintain strict confidentiality and exercise sound professional discretion.