Local Service Engagement Manager

November 6

Apply Now

Receive Emails with Similar Jobs

Newmedica

WebsiteLinkedInAll Job Openings

B2C • Healthcare Insurance

Newmedica is a specialist eye health clinic network in England that provides ophthalmology services to both NHS and private patients. It treats advanced eye conditions — including cataracts, age-related macular degeneration, glaucoma, vitreoretinal disorders and YAG laser procedures — across more than 30 modern clinics, working with local GPs, opticians and the NHS to reduce waiting lists and offer self-pay or insurance-backed private care. Founded in 2007, Newmedica emphasizes short waiting times, patient-centered care and state-of-the-art facilities.

1001 - 5000 employees

👥 B2C

⚕️ Healthcare Insurance

📋 Description

• Working across your designated geographical area you’ll deliver the required referral numbers to your Ophthalmology Joint Venture (OJV) to achieve business targets such as sales and profits plans. • You’ll promote Newmedica services and patient choice to deliver referral volumes. • You will be highly visible within the community surrounding the OJV location and your practical understanding of the local referral community will help Partners to develop referrer engagement plans and build local relationships with referrers such as Opticians, GPs, Referral Management Centres, LOCs. • You’ll be the main conduit for our Joint Venture Partners and the Newmedica marketing team regarding referrals. • You'll be the eyes and ears on the ground and will have a thorough understanding of competitor activity. • You’ll also play a key role in the planning and organising of events such as CPD sessions at the OJVs as well as optical fairs and national seminars.

🎯 Requirements

• You’ll have experience within a referrals or sales generation environment. • Ideally you will have knowledge of the NHS policy landscape relating to patient referrals, particularly in the ophthalmology sector. • You’ll be a resistant self-starter – a strong communicator who is able to overcome challenges and influence people to your point of view. • Your friendly and engaging personality will mean that you are adept at establishing effective working relationships with a wide variety of stakeholders. • You’ll be used to building long term relationships and will understand how to maintain these contacts in a way that will encourage on-going patient referrals. • You'll have experience of organising and managing promotional events and your excellent organisational skills will ensure these are always a success. • You’ll be comfortable working in a home-based role with a high degree of travel around the OJV that you support. • Whilst the core working time is typical office hours, flexibility will be required regarding travel and after-hours events.

🏖️ Benefits

• A competitive salary • Annual car allowance of £5,500 • A company bonus of up to 15%, based on company performance and personal objectives • Profit share scheme • 25 days annual leave including 1 day birthday leave, plus bank holidays • A company pension scheme • Access to a range of benefits including free eye tests, discounted or free glasses, a free 24/7 well-being/counseling/advice service, private medical insurance, private dental care, health care scheme, death in service cover of 3 x salary, an opportunity to sign up to a tax-free cycle to work, and a retail/technology discount scheme. • An environment where your learning and development is supported through a range of various learning tools and courses.