Associate IT Infrastructure Engineer

🔥 7 minutes ago

🇮🇪 Ireland – Remote

⏰ Full Time

🟢 Junior

🟡 Mid-level

👷 Infrastructure Engineer

🚫👨‍🎓 No degree required

👻 Ghost score 10%

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• No salary listed.

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New Relic

WebsiteLinkedInAll Job Openings

1001 - 5000 employees

Founded 2008

🏢 Enterprise

☁️ SaaS

🔒 Cybersecurity

Enterprise • SaaS • Cybersecurity

New Relic is a comprehensive monitoring and observability platform designed to help organizations understand and optimize the performance of their applications and infrastructure. It provides a range of tools for application performance monitoring (APM), infrastructure monitoring, and data insights, enabling users to track performance metrics, detect anomalies, and enhance user experience across various technology stacks. With features like AI monitoring, mobile app monitoring, and vulnerability management, New Relic empowers businesses to improve operational efficiency and maintain system robustness.

📋 Description

• Design, deploy, and manage Meraki infrastructure across global offices using the Meraki Dashboard and APIs • Troubleshoot office network issues involving Wi-Fi, switching, VLAN, DHCP, DNS, and connectivity • Manage ISP relationships, circuit procurement, installations, renewals, SLAs, outage escalation, and domain performance tracking • Plan and execute office network builds, moves, and refreshes with Facilities and Security • Design, deploy, and operate Zero Trust and network security infrastructure, including Cloudflare Zero Trust/WARP, VPN, and firewall policies • Monitor network health and capacity, respond to incidents, and drive root-cause fixes • Maintain network documentation, architecture diagrams, IP plans, runbooks, and SOPs • Deploy and administer enterprise AI platforms including Gemini Enterprise and Claude • Build AI-powered automations that reduce manual work across IT and business teams • Design and enforce AI usage controls covering data protection, DLP, audit logging, and access policies • Evaluate AI tools and vendors through pilots and recommend adoption based on measurable impact • Build integrations and automation using scripts and APIs • Act as an escalation point for IT Support on complex network and infrastructure issues • Participate in a global on-call rotation • Partner with Security, Compliance, Facilities, IT Support, and Engineering teams and help shape the roadmap

🎯 Requirements

• Proven experience in network, infrastructure, or IT engineering • Strong knowledge of TCP/IP, DNS, DHCP, VLANs, routing, TLS, VPN, proxy, and firewall technologies • Proven network troubleshooting skills • Hands-on experience managing Meraki or comparable enterprise network infrastructure • Experience working with ISPs and carriers, including circuit management and outage escalation • Hands-on experience with enterprise AI or LLM platforms such as Gemini or Claude, including administration or integration work • Proficiency in Python, Bash, JavaScript, or another scripting/programming language • Experience building against REST APIs • Understanding of AI data security principles, including data classification, DLP, and least privilege • Strong critical thinking and structured problem-solving skills • Clear written and verbal communication, including documenting designs and teaching others • Ability to work independently and collaboratively across teams • Cisco Meraki certification (CMNA), CCNA, or Network+ is a bonus • Experience with SD-WAN design and multi-site network management is a bonus • Experience with Cloudflare Zero Trust, DLP, or CASB tooling is a bonus • Experience with MCP, prompt engineering, or LLM APIs is a bonus • Experience with infrastructure as code or workflow automation tools such as Terraform, Ansible, or n8n is a bonus • Experience supporting SOX or similar compliance controls is a bonus • Experience administering SaaS platforms such as Google Workspace, Slack, or Atlassian is a bonus • Experience running AI adoption programs, training, or internal enablement is a bonus • Visa sponsorship is not available for this position • Must verify identity and eligibility to work and complete employment eligibility verification • Criminal background check required to join New Relic

🏖️ Benefits

• Flexible workforce model allowing fully office-based, fully remote, or hybrid workplaces • Professional development and business success support • Reasonable accommodation for the application or recruiting process • Inclusive and welcoming work environment

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