Senior Solution Consultant

🔥 8 minutes ago

🇦🇺 Australia – Remote

⏰ Full Time

🟠 Senior

💼 Consultant

👻 Ghost score 10%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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New Relic

WebsiteLinkedInAll Job Openings

1001 - 5000 employees

Founded 2008

🏢 Enterprise

☁️ SaaS

🔒 Cybersecurity

Enterprise • SaaS • Cybersecurity

New Relic is a comprehensive monitoring and observability platform designed to help organizations understand and optimize the performance of their applications and infrastructure. It provides a range of tools for application performance monitoring (APM), infrastructure monitoring, and data insights, enabling users to track performance metrics, detect anomalies, and enhance user experience across various technology stacks. With features like AI monitoring, mobile app monitoring, and vulnerability management, New Relic empowers businesses to improve operational efficiency and maintain system robustness.

📋 Description

• Understand client business challenges and technical environments through deep discovery and engagement • Present technology solutions and demonstrate New Relic platform capabilities • Drive the Technical Win by resolving technical objections and aligning solutions to business value • Drive revenue for the New Relic platform in partnership with Sales, Product Management, and executives • Lead technical strategy for prospects and customers throughout sales cycles • Partner with Sales Account Executives to generate new revenue and expand existing customer relationships • Lead value and solution discovery workshops • Create technical proofs through demonstrations, presentations, workshops, and business value assets • Develop and present points of view on the potential of the New Relic platform • Execute proof-of-concept and pilot engagements • Identify and resolve critical business and technical issues • Contribute to revenue goals for the assigned territory • Collaborate with account teams on business and technical problems • Share best practices and reusable assets with Solutions Consultants • Provide product enhancement feedback to Product Management • Maintain awareness of competitive analysis and market differentiation • Build relationships with customer stakeholders and executives and develop customer champions • Support marketing initiatives including industry events, executive briefings, user groups, conferences, customer references, and social media campaigns

🎯 Requirements

• 8+ years of pre-sales experience and/or experience in similar customer-facing technical roles is desirable • Experience and understanding of monitoring and observability • Experience with AWS, GCP, Azure, DevOps, CI/CD, AIOps, logging, data analytics, and visualization • Experience with open source technologies including Prometheus, Grafana, Opencensus, and ELK is desirable • Development experience in one or more of Java, .NET, Ruby, C/C++, Python, JavaScript, or React • Clear understanding of cloud architecture, networking, Infrastructure as Code, and serverless computing • Excellent written, verbal, presentation, and interpersonal skills • Strong problem-solving skills • Understanding of value-based selling in customer-facing roles • Strong balance of sales, business, and technical skills • Experience working with enterprise customers, especially in Digital Natives, ECommerce/Retail, Healthcare, Media and Entertainment, Telco, Financial Services, Gaming, Hospitality, and Travel • Passion and energy for technology and a desire to learn • Willingness to travel • Must verify identity and eligibility to work • Criminal background check required • Visa sponsorship is not available for this position

🏖️ Benefits

• Flexible workforce model supporting fully office-based, fully remote, or hybrid workplaces • Reasonable accommodation support during the application or recruiting process