NewRocket
Enterprise • Technology • Security
NewRocket is a top global ServiceNow partner, providing a wide range of services and solutions to help enterprise leaders solve complex business problems. They specialize in advisory and transformation services, design and implementation, managed services, and more, focusing on improving customer and employee experiences through the use of the ServiceNow platform. Their solutions include platforms and integrations, security, risk, and resilience, as well as technology excellence. NewRocket serves a variety of industries including education, healthcare, financial services, and the public sector, among others, and is known for their expertise in UI and UX design as well as their ability to enhance workflows and improve business processes efficiently.
Lead Engineer – ITOM
Job not on LinkedIn
November 26
NewRocket
Enterprise • Technology • Security
NewRocket is a top global ServiceNow partner, providing a wide range of services and solutions to help enterprise leaders solve complex business problems. They specialize in advisory and transformation services, design and implementation, managed services, and more, focusing on improving customer and employee experiences through the use of the ServiceNow platform. Their solutions include platforms and integrations, security, risk, and resilience, as well as technology excellence. NewRocket serves a variety of industries including education, healthcare, financial services, and the public sector, among others, and is known for their expertise in UI and UX design as well as their ability to enhance workflows and improve business processes efficiently.
📋 Description
• Interface with end-users, IT teams and key stakeholders to gather systems requirements for ITOM • Guide customers through understanding technical solutions to their business requirements • Conduct requirements gathering workshops with clients in both onsite and virtual environments • Configure and customize ServiceNow applications with focus on platform capabilities such as Mobile App Engine, UIBuilder, Workspaces and Performance Analytics • Manage all aspects of application development, including design, coding, debugging, testing, troubleshooting, and documenting systems • Mentor project crew members by managing peer reviews and provide technical guidance • Experience with implementing ITOM
🎯 Requirements
• 6-10 years of experience with ServiceNow products • 5+ years of leadership level experience with IT Operations Management tools such as ServiceNow • 5+ years of client facing consulting experience • Four-year undergraduate degree in Computer Science, Computer Engineering, Information Systems or demonstrated work experience • ITIL Foundation preferred • ServiceNow CSA and CAD preferred
🏖️ Benefits
• Official ServiceNow training for certifications • Diverse and inclusive workplace • Commitment to employee well-being
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