Lead Engineer – ServiceNow, AI

🔥 10 minutes ago

🇮🇳 India – Remote

⏰ Full Time

🟠 Senior

🧑‍💻 Full-stack Engineer

👻 Ghost score 10%

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Logo of NewRocket

NewRocket

501 - 1000 employees

💼 Consulting

🏥 Healthcare

🛡️ Insurance

Consulting • Healthcare • Insurance

NewRocket is a top global ServiceNow partner, providing a wide range of services and solutions to help enterprise leaders solve complex business problems. They specialize in advisory and transformation services, design and implementation, managed services, and more, focusing on improving customer and employee experiences through the use of the ServiceNow platform. Their solutions include platforms and integrations, security, risk, and resilience, as well as technology excellence. NewRocket serves a variety of industries including education, healthcare, financial services, and the public sector, among others, and is known for their expertise in UI and UX design as well as their ability to enhance workflows and improve business processes efficiently.

📋 Description

• Lead and mentor a team of AI/ML developers while shaping Agentic AI solutions in ServiceNow • Develop, train, and deploy ML models for predictive analytics, classification, and clustering • Work across AWS, Azure, and Google Cloud to deliver scalable solutions • Fine-tune Hugging Face transformer models such as BERT and GPT for classification, summarization, and sentiment analysis • Build chatbots and AI automations with Microsoft Teams, Azure AI, and ServiceNow • Use Apache Spark and Snowflake for large-scale analytics and data processing • Design ETL pipelines for data quality, transformation, and validation • Optimize SQL, MySQL, PostgreSQL, and MongoDB databases • Create visualizations using Tableau and Power BI • Train and deploy Large Language Models for conversational AI, generation, and summarization • Engineer autonomous, adaptive AI agents capable of real-time learning and decision-making

🎯 Requirements

• 5+ years applying AI & automation within ServiceNow ecosystems • Proven track record in a senior/lead role, mentoring developers and guiding complex projects • Strong coding expertise in Python & SQL, with ML frameworks (TensorFlow, PyTorch, Scikit-learn) • Deep knowledge of algorithms, OOP, and functional design principles • Proficiency with Pandas, NumPy, Matplotlib, Seaborn for analytics • Cloud fluency: AWS, Azure, Google Cloud • Experience in big data processing (Spark, Snowflake) • NLP expertise with Hugging Face and cloud AI services • Strong grasp of databases, data warehousing, and optimization • Skilled with data visualization tools (Tableau, Power BI) • A collaborative spirit, eager to adapt, learn, and lead in an evolving AI landscape • Exceptional problem-solving and analytical skills • Bachelor’s degree in Computer Science, Data Science, AI/ML, or related field

🏖️ Benefits

• Work on cutting-edge AI/ML projects with global enterprises • Be at the forefront of Agentic AI in ServiceNow • Join a culture where your voice matters, your growth matters, and YOU matter

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