NEW U THERAPY CENTER & FAMILY SERVICES
51 - 200 employees
Founded 2016
⚕️ Healthcare Insurance
🧘 Wellness
Healthcare Insurance • Mental Health • Wellness
NEW U THERAPY CENTER & FAMILY SERVICES is a diverse group of mental health providers that deliver outpatient mental health services to children, adolescents, adults, seniors, couples, and families. Based in Valencia, California, they offer comprehensive services including individual therapy, couples therapy, family therapy, psychiatric evaluations, and specialized programs such as Ketamine Assisted Psychotherapy and Intensive Outpatient Programs specifically designed for veterans and teens. With a commitment to improving mental health, the center provides both in-person and teletherapy options to accommodate various needs.
Functional Psychiatry Clinical Liaison
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NEW U THERAPY CENTER & FAMILY SERVICES
51 - 200 employees
Founded 2016
⚕️ Healthcare Insurance
🧘 Wellness
Healthcare Insurance • Mental Health • Wellness
NEW U THERAPY CENTER & FAMILY SERVICES is a diverse group of mental health providers that deliver outpatient mental health services to children, adolescents, adults, seniors, couples, and families. Based in Valencia, California, they offer comprehensive services including individual therapy, couples therapy, family therapy, psychiatric evaluations, and specialized programs such as Ketamine Assisted Psychotherapy and Intensive Outpatient Programs specifically designed for veterans and teens. With a commitment to improving mental health, the center provides both in-person and teletherapy options to accommodate various needs.
📋 Description
• Guide patients through enrollment, onboarding, and transitions into the Functional Psychiatry Membership Program. • Serve as the primary administrative point of contact, providing support and education throughout the patient journey. • Monitor patient engagement and adherence to treatment recommendations, conducting follow-ups as needed. • Coordinate with providers and cross-functional teams to ensure seamless care transitions and continuity of care. • Maintain accurate documentation and track patient progress, enrollment activities, and program participation. • Address and escalate billing, insurance, or clinical concerns to the appropriate teams. • Support program growth and quality improvement initiatives by identifying barriers and enhancing the patient experience.
🎯 Requirements
• Active RN license and experience working in a mental health or behavioral healthcare setting. • Strong patient coordination, communication, and customer service skills. • Ability to build rapport with patients and support them throughout their care journey. • Excellent organizational, time management, and multitasking abilities. • Strong critical thinking and problem-solving skills with keen attention to detail. • Ability to collaborate effectively with providers and cross-functional teams. • Proficiency with Microsoft Office, Google Workspace, and other computer-based systems. • A proactive, patient-centered approach with a commitment to delivering a positive patient experience. • Ability to work independently in a fully remote environment while maintaining productivity and accountability. • Alignment with the organization's values of excellence, adaptability, positivity, transparency, and continuous learning.
🏖️ Benefits
• Performance based Raise of pay • Additional $10.00 per month for internet allowance assistance after 90 days • HMO benefit with dental coverage after 1 year • Accrual based vacation leave credits after 1 year • Accrual based sick leave credits after 1 year • Promotions • Work-from-home convenience
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