
201 - 500 employees
Founded 2009
💼 Consulting
📦 Logistics
📣 Marketing
Consulting • Logistics • Marketing
NexRep, LLC is a human-focused contact center solutions company that empowers a high-quality, high-performing virtual workforce. By providing work-at-home agents with state-of-the-art tools and technologies, NexRep enables them to deliver exceptional customer experiences across various communication channels. The company's mission is to create a socially responsible enterprise that engages and empowers agents, allowing for flexibility and a fulfilling work-life balance while consistently delivering superior results for clients.
Selected: 🆕 Date Added.
🕒 3 days ago
Temporary Certification Specialist delivering and updating virtual client certification content for NexRep contractors. Supporting certification groups, refreshers, re-certification, and early contractor success.
🕒 September 1
Real-Time Analyst monitoring contact-center adherence, staffing, queues, and KPIs for NexRep. Supporting Operations and Workforce Management through real-time coordination and reporting.
🕒 August 21
Resource Specialist supporting NexRep’s independent contractors with real-time guidance and performance feedback. Analyzing campaign metrics to help clients meet service and sales goals.
🕒 August 21
Resource Specialist providing real-time contractor support for NexRep’s client service campaigns. Analyzing performance and satisfaction metrics to help clients meet goals.