CACI International Inc
Defense • IT • Cybersecurity
CACI International Inc is a diversified company that provides a wide range of services and solutions primarily to the U. S. government and commercial sectors. CACI specializes in offering security services, IT solutions, and intelligence support, helping clients enhance their cyber capabilities and secure their networks. The company is recognized for its innovative workforce and the technology it provides to clients in enterprise and mission-critical environments. CACI is committed to diversity and inclusion, offering an array of career opportunities for both new graduates and experienced professionals, including veterans.
Business Data Analyst
Job not on LinkedIn
3 days ago
CACI International Inc
Defense • IT • Cybersecurity
CACI International Inc is a diversified company that provides a wide range of services and solutions primarily to the U. S. government and commercial sectors. CACI specializes in offering security services, IT solutions, and intelligence support, helping clients enhance their cyber capabilities and secure their networks. The company is recognized for its innovative workforce and the technology it provides to clients in enterprise and mission-critical environments. CACI is committed to diversity and inclusion, offering an array of career opportunities for both new graduates and experienced professionals, including veterans.
📋 Description
• Serve as the primary liaison between business stakeholders and the ServiceNow development team to define, document, and validate requirements. • Elicit and refine functional and technical requirements for new ServiceNow modules, enhancements, and integrations. • Analyze, model, and map business processes to ServiceNow workflows to improve automation and efficiency. • Support the design of dashboards, KPIs, and performance analytics for executive and operational reporting. • Perform data validation, cleansing, and transformation activities to ensure accuracy and integrity of ServiceNow data. • Assist with testing, UAT coordination, and change-management documentation. • Develop user stories, acceptance criteria, and test scripts within Agile or SAFe frameworks. • Support compliance with federal data governance, security, and accessibility standards. • Provide ongoing support for process optimization, training, and knowledge transfer.
🎯 Requirements
• Bachelor’s degree in Information Systems, Business Administration, Data Analytics, or related field. • 7+ years of experience in business analysis or systems analysis, including 3+ years supporting ServiceNow implementations. • Demonstrated understanding of ITIL and ITSM processes and how they map to ServiceNow modules. • Experience working with ServiceNow Reporting, Performance Analytics, and CMDB data structures. • Proficiency in data analysis, visualization, and query tools (e.g., Excel, Power BI, or SQL). • Excellent communication, documentation, and stakeholder-engagement skills within federal environments. • Strong analytical mindset with ability to interpret and communicate technical data insights to non-technical audiences.
🏖️ Benefits
• healthcare • wellness • financial • retirement • family support • continuing education • time off benefits
Apply NowSimilar Jobs
3 days ago
Senior ServiceNow Technical Consultant delivering guidance on automation solutions in ServiceNow. Involving hands-on development assistance and collaboration with stakeholders for effective implementation.
3 days ago
Account Executive driving new business in a fast-growing environment across all industries in Western US. Focus on leveraging ServiceNow solutions to help organizations accelerate their digital transformation journey.
November 27
Senior ServiceNow Developer leading configuration, development, and maintenance of ServiceNow at NetImpact Strategies. Collaborate with teams to deliver enterprise business solutions leveraging ITIL processes.
November 27
Principal Technical Consultant providing guidance on ServiceNow solutions for Sales and Order Management. Advising customers on best practices and overseeing technical aspects of project delivery.
November 27
Principal Technical Consultant at Crossfuze providing guidance on ServiceNow implementations and automations. Focused on Sales and Order Management with responsibilities in project oversight and training.